Radiology Scheduling Specialist - Atrium Health's CMC

Job Req ID: 813281

Position Number: 00168689

Employment Type: Full Time

Shift: Day

Shift Details: 0900-1730 Monday-Friday.

Standard Hours: 40.00

Department Name: Radiology - Pathways Schedulin

Location: Corporate Operations

Location Details: 

Our mission is to improve health, elevate hope and advance healing - for all. The name Atrium Health allows us to grow beyond our current walls and geographical borders to impact as many lives as possible and deliver solutions that help communities thrive. For more information, please visit atriumhealth.org/about-us.

Job Summary

Performs radiology appointment scheduling for all outpatient exams. Communicates all exam preparation, exam protocol, and procedure information to patients, physicians, or office staff. Obtains and distributes clinical documentation, patient history and compliance documents coordinated with procedure.



Essential Functions

• Schedules outpatient procedures for services and obtains complete information as required for pre-certification, authorization, and referral. Reschedules appointments when necessary.


• Coordinates various imaging procedures to eliminate exam conflicts with multiple type studies.


• Performs medical necessity checks using ICD-9 diagnosis codes and radiology procedures for payor requirements.


• Communicates proper exam preparation for all services at time of scheduling.


• Submits images to Radiologists for biopsy determination, coordinating the scheduling with appropriate departments once determination is made.


• Assists with lab screenings and alert offices of lab needs.


• Maintains the storage, retrieval and distribution of outpatient radiology written orders and clinical information.

Physical Requirements

Works in a fast-paced office environment. Requires the ability to concentrate on moderate detail with constant interruption. Continuous telephone use. The ability to sit in one place for extended periods of time required. Walking, standing, sitting, reaching and lifting up to 25 lbs required.



Education, Experience and Certifications

High School Diploma or GED required. Previous radiology or scheduling experience required. Completion of medical terminology courses required if no scheduling experience. PC computer experience required. Excellent verbal and written communication skills required.

At Atrium Health, our patients, communities and teammates are at the center of everything we do. Our commitment to diversity and inclusion allows us to deliver care that is superior in quality and compassion across our network of more than 900 care locations.

As a leading, innovative health system, we promote an environment where differences are valued and integrated into our workforce. Our culture of inclusion and cultural competence allows us to achieve our goals and deliver the best possible experience to patients and the communities we serve.

Posting Notes: Not Applicable

Atrium Health is an EOE/AA Employer