Receiving and Returns Supervisor

At Movado Group, we are committed to building the strongest brands in the industry and we are passionate about what we do. Our people are fueled by a creative spirit and a drive for excellence that are reflected in every aspect of our business. We offer the watch industry a compelling strategic vision and track record of sustained growth and we offer our employees unparalleled opportunities for career advancement. We invite you to come share in our success. Our people are the cornerstone of business – we invite you to grow your career with us.

The Receiving & Returns Supervisor is responsible for leading daily inbound receiving and returns operations to ensure timely, accurate, and inventory-driven processing across all distribution channels. This role partners cross-functionally to maintain operational excellence, protect inventory integrity, and support a high-performing receiving team within a fast-paced distribution environment. Reports to the Senior Manager of Shipping Operations.

Key Responsibilities

• Oversee daily receipt of inbound shipments, ensuring alignment with advance shipment details, priority SKUs, and established receiving windows.
• Ensure all inbound product is received accurately and system transactions are completed in accordance with defined inventory control standards.
• Monitor workflow to maintain consistent throughput across Receiving and Returns functions.
• Partner with worldwide vendors and internal stakeholders to confirm shipment details, documentation accuracy, and scheduling requirements.
• Proactively identify and resolve issues including shortages, overages, damages, and system variances that may impact inventory availability or sales order fulfillment.
• Communicate with Paramus partners regarding priority SKUs needed to support open sales orders and business demands.
• Supervise and support Receiving and Returns team members.
• Provide day-to-day guidance, troubleshooting support, and operational direction.
• Address employee inquiries related to PTO, scheduling, and inbound/returns processing.
• Foster a collaborative, accountable, and results-oriented team environment.
• Collaborate with Distribution, Customer Service, Logistics, and E-Commerce teams to ensure seamless inventory flow and timely resolution of return-related issues.
• Escalate operational risks, inventory discrepancies, and backlog concerns in a timely and solution-oriented manner to the Senior Manager of Shipping Operations.
• Support continuous improvement initiatives to enhance efficiency, accuracy, and overall inventory performance.

Qualifications

• 3–5 years of experience in distribution, warehouse, receiving, or inventory operations.
• Minimum 2 years in a lead or supervisory role.
• Bachelor’s degree preferred.
• Bilingual required.
• Working knowledge of inbound logistics, inventory control, and returns processing.
• Experience operating in a high-volume, service-driven distribution environment.
• Knowledge of SAP a plus.
• Strong organizational, analytical, and problem-solving skills.
• Excellent communication and interpersonal skills.

Physical & Schedule Requirements

• Ability to work a flexible schedule, including weekends.
• Overtime required based on business needs.
• Ability to lift, push, and pull up to 50 lbs.

Core Competencies

• Operational Excellence
• Accountability & Ownership
• Customer Focus
• Collaboration
• Attention to Detail
• Decision-Making & Problem Solving

The base salary range for this position is $60,000 to $70,000 per year. Base salary is determined by individualized factors such as experience and market location.

As a benefit eligible position, this role enjoys access to our medical plans, dental plans, vision plan, Life Insurance, Accidental Dismemberment & Death Insurance, Tuition Reimbursement program, 401(k), Short-Term Disability, Long-Term Disability, Parental Leave, Legal Plan, Employee Assistance Program, Pet Insurance, Flexible Spending Account, Critical Illness Insurance, Watch Accommodations/Discounts, Paid Time Off and Company Paid Holidays!

Benefits described above are subject to change and/or may be modified at the Company's discretion based on business needs or applicable laws.

DIRECT APPLICANTS ONLY - NO AGENCIES

Movado Group, Inc. designs, sources, and distributes MOVADO®, MVMT®, OLIVIA BURTON®, EBEL®, CONCORD®, COACH®, TOMMY HILFIGER®, HUGO BOSS®, LACOSTE®, and CALVIN KLEIN® watches worldwide, and operates Movado company stores in the United States.

Movado Group, Inc. is an equal opportunity employer. It prohibits discrimination based on age, color, disability, marital or parental status, national origin, race, religion, sex, sexual orientation, gender identity, veteran status or any other legally protected status in accordance with applicable federal, state and local laws.

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Movado Group, Inc. is an equal opportunity employer. It prohibits discrimination based on age, color, disability, marital or parental status, national origin, race, religion, sex, sexual orientation, gender identity, veteran status or any other legally protected status in accordance with applicable federal, state and local laws.