Receptionist

Description of the role:

The Receptionist at Brandon Dodge Chrysler Jeep Ram plays a crucial role in providing excellent customer service and administrative support to the dealership. As the first point of contact for customers, the Receptionist represents the company and creates a positive impression for visitors and callers. This position requires exceptional communication skills and the ability to multitask in a fast-paced environment. **This is a full-time position, hours will vary, and Saturdays will be required. 

Responsibilities:

• Welcome and greet customers and visitors, offering assistance and directing them to the appropriate department


• Answer and route incoming phone calls to the appropriate person or department


• Operate a multi-line telephone system, taking and delivering messages as needed


• Handle customer inquiries and provide accurate information about products, services, and promotions


• Schedule appointments and maintain the appointment calendar for various departments


• Perform general administrative tasks, such as filing, photocopying, and data entry


• Assist with organizing and coordinating meetings and events


• Manage incoming and outgoing mail and deliveries

Requirements:

• Prior experience as a receptionist or in a customer service role


• Excellent verbal and written communication skills


• Proficient in operating a multi-line telephone system


• Strong organizational and multitasking abilities


• Strong computer skills


• Attention to detail and accuracy


• Ability to remain calm and professional in stressful situations


• Flexible schedule, including Saturdays, evenings & holidays

About the Company:

Brandon Dodge Chrysler Jeep Ram is a leading automotive dealership serving the Loveland, Colorado area. With a strong commitment to customer satisfaction, we offer a wide selection of new and used vehicles, as well as a full range of automotive services. Our dedicated team strives to provide a positive and enjoyable experience for every customer who walks through our doors.