Receptionist

The Helms Group is currently looking for a talented, self-motivated Service Receptionist to join our team. If you think you are ready to be a part of an exciting team, then we encourage you to read on.

WHAT WE OFFER:

• Medical, Dental and Vision insurance


• Paid vacation


• Training and potential career advancement


• Competitive pay with yearly reviews

Responsibilities include, but not limited to:

• Answer, screen and forward any incoming phone calls for the Service Department while providing basic information when needed


• Consistently respond to customer inquiries by providing excellent customer service.


• Handle customer complaints with integrity and poise and take or refer the complaining customer to the appropriate individual for further communication.


• Schedule Service Appointments.


• Assist Service Advisors when needed to execute customer payments


• CDK knowledge preferred


• Create loaner contracts

Qualifications

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  Excellent communication skills

  
  


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  Outgoing and positive demeanor

  
  


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  Punctual with the ability to handle schedule flexibility

  
  


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  Able to clear a pre-employment background check

  
  


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  Maintains a professional appearance