Receptionist

Holden Rehabilitation and Skilled Nursing Center is seeking a friendly and dependable part-time Receptionist to join our team. This position offers 14 hours per week, working Monday & Wednesday 4:00pm - 7:00pm and every other Saturday and Sunday from 9:30AM to 6:00PM.

As the first point of contact for our facility, the Receptionist plays a key role in creating a welcoming and supportive environment for residents, families, and visitors.

Pay Rate: $16.00 - $19.12/hr (depending on experience)

Responsibilities:

• Answer and appropriately route incoming phone calls


• Greet and assist visitors in a courteous and professional manner


• Deliver flowers and small packages to residents


• Maintain communication logs for Monday staff


• Document maintenance issues observed during the shift


• Record and report incidents or any unusual visitor activity


• Notify the nursing supervisor of urgent concerns


• Conduct facility rounds, including verification of staff name tags


• Monitor for residents who may be wandering near exits


• Transport wheelchairs and walkers for discharged residents to the dirty utility room


• Provide directions and general assistance to residents’ families


• Assist with meal service by passing trays during breakfast and lunch


• Check in with residents admitted during the week


• Notify housekeeping of rooms needing attention and ensure new residents’ clothing is labeled


• Assist residents with completing menu selections


• Review visitor guidelines, pet policy, and provide instruction on the use of phone and television systems

Qualifications:

• Strong written and verbal communication skills


• Experience using Microsoft Office Suite


• Maintaining a professional appearance and demeanor