Receptionist- Administrative

Receptionist – Administrative (Onsite) | 13-Week Contract | Worcester, MA

Location: Worcester, MA (Onsite)
Duration: 13 Weeks
Company: Sigma Systems

Shift Details (Multiple Shifts Available)

• Day Shift (5x8 Hours):
  • 08:00 AM – 04:00 PM
  • 09:00 AM – 05:00 PM
  • 12:00 PM – 08:00 PM
• Day Shift (4x10 Hours):
  • 08:00 AM – 06:00 PM
  • 09:00 AM – 07:00 PM
  • 12:00 PM – 10:00 PM
• Night Shift (5x8 Hours):
  • 04:00 PM – 12:00 AM
• Night Shift (4x10 Hours):
  • 04:00 PM – 02:00 AM
  • 04:00 PM – 02:30 AM

Job Overview
Sigma Systems is seeking a Receptionist – Administrative to support front-office and administrative operations in a healthcare setting. This role requires strong organizational skills, flexibility, and the ability to manage multiple responsibilities in a fast-paced environment.

You will serve as the first point of contact for clients, ensuring efficient check-in/check-out processes, managing administrative workflows, and supporting clinical staff across multiple locations within a 35-mile radius.

Key Responsibilities
Manage front desk operations, including:

• Greeting clients and visitors
• Performing check-in and check-out procedures
• Verifying insurance eligibility and updating records
• Collecting co-pays and outstanding balances

Handle scheduling and coordination:

• Schedule client appointments
• Maintain and update staff schedules
• Manage calendars for meetings, conferences, and vacations

Perform administrative intake and documentation:

• Distribute and collect intake forms
• Scan and upload documents into electronic medical records (EMR)
• Transfer and close cases in EMR systems

Support communication and coordination:

• Answer phone calls, emails, and respond to inquiries
• Send and distribute faxes and mail
• Complete daily reminder calls

Assist with clinical and operational support:

• Process referrals and prior authorizations
• Assist clinicians with letters and documentation
• Complete PTIs and other administrative tasks

Collaborate with team members and provide support across multiple locations

Required Qualifications
High school diploma or GED required
Associate's degree preferred

Minimum of 2 years of recent administrative or receptionist experience

Preferred Qualifications
Experience in:

• Healthcare or medical office settings
• EMR/EHR systems
• Insurance verification and patient intake

Strong ability to:

• Multitask in a fast-paced environment
• Maintain accuracy and attention to detail
• Communicate effectively with clients and staff

Additional Requirements

• Flexibility in schedule is essential (multiple shifts available)
• Must be willing to travel within a 35-mile radius to different locations
• 40 hours per week guaranteed
• Weekend availability as needed
• Preference for candidates with no requested time off (RTO)