Receptionist / Concierge

We are seeking a polished, professional, and hospitality-driven Receptionist/Concierge to join our team at an exclusive private country club known for exceptional service, elegance, and member experience. This full-time position is ideal for someone who thrives in a refined environment, enjoys building relationships, and takes pride in delivering white-glove service.

Position Overview

As the first point of contact for members and guests, the Receptionist/Concierge plays a vital role in creating a warm, seamless, and elevated club experience. The ideal candidate is personable, detail-oriented, discreet, and able to anticipate member needs while maintaining the highest standards of professionalism.

Key Responsibilities

 Qualifications

• Previous experience in luxury hospitality, private clubs, hotels, concierge services, or high-end customer service preferred
• Experience operating a multi-line phone system in a fast-paced professional environment
• Proficiency in the full Microsoft Office Suite, including Outlook, Word, Excel, and PowerPoint
• Experience with marketing and design platforms such as Canva preferred
• Excellent written and verbal communication skills
• Professional appearance and polished demeanor
• Strong organizational, multitasking, and problem-solving abilities
• Ability to remain calm, organized, and service-focused in a fast-paced environment