Job Description - Receptionist Howland Specialty Care 32 hours per week
Receptionist – Howland Specialty Care – 32 hours per week
Company: Southwoods Health
Location: Howland, Ohio
Hours:32 hours per week
Schedule: Consistent Daytime Hours | Monday – Friday 7:30am-4:00pm (No evenings or weekends!)
About the Role
Southwoods Health is expanding! Our newest location in Howland provides Trumbull County residents with convenient access to high-quality care. We are seeking a Receptionist to support our multi-specialty services, including Gastroenterology, Orthopaedics, and Pain Management. This is a vital role for a growing team dedicated to exceptional patient outcomes and a superior healthcare experience.
Essential Duties
Patient Arrival: Manage registration and check-in, verify insurance, and collect co-pays with a welcoming and professional demeanor.
Patient Departure: Facilitate the check-out process, provide post-visit instructions, and schedule follow-up appointments or clinical orders.
Communication: Perform telephone triage, route inquiries, and assist in delivering provider instructions to patients.
Clinical Collaboration: Work closely with the clinical team to ensure seamless patient flow and office efficiency.
Compliance & Advocacy: Maintain practice compliance with regulatory agencies (OSHA, ODH, TJC, etc.) while supporting patient rights and responsibilities.
Qualifications & Requirements
Education: Training in business office activities, computer skills, or medical terminology preferred.
Experience: Previous medical receptionist experience is preferred.
Technical Skills: Proficiency in Microsoft Office is required.
Professionalism: Strong communication skills, a cooperative work attitude, and a commitment to maintaining a professional demeanor at all times.
Attention to Detail: Excellent organizational skills and the ability to problem-solve in a fast-paced environment.
Why Join Southwoods?
Enjoy the stability of a consistent Monday through Friday day shift with a team that values your professional contribution. At Southwoods, it’s not just about the treatment, but how you’re treated.
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