Receptionist, Multi-Specialty - Full-Time, Days

Be a part of a world-class academic healthcare system, UChicago Medicine Medical Group, as a Receptionist at our Northbrook clinic. Here, you will work with our Multi-Specialty teams which includes Gynecology, Urogyn, OBGYN, Gastroenterology (GI), Transplant, and General Surgery. This position is a 100% onsite opportunity. You will need to be based in the greater Chicagoland area.

 Our UChicago Medicine Northbrook location will offer urogynecology and pelvic reconstructive surgery, gynecology (specifically endometriosis and uterine fibroids) and gastroenterology (IBD, general gastroenterology and motility disorders), as well as infusion (non-chemotherapy) and blood draw lab services.

The Receptionist, UCM Care Network, performs day-to-day administrative and general office duties including but not limited to scheduling appointments, answering telephones, and maintaining records and accounts.  

Essential Job Functions 

• Answer and screens telephone calls in a courteous manner and record messages for physicians and other personnel
• Schedule patient appointments and procedures according to established policies and procedures.
• Obtain accurate information from patients, ensure all registration forms are complete and collect patient and insurance payments
• Copy patient information and forward to requesting party after receiving appropriate consent to release medical records
• Welcomes and greets patients and visitors, assisting and directing appropriately while maintaining patient confidentiality
• Fulfills organizational responsibilities as assigned, including respecting/promoting patient rights, responding appropriately to emergency codes, sharing problems relating to patients and/or staff with immediate supervisor
• Performs other duties assigned

Required Qualifications 

• High school diploma or equivalent
• Minimum of two years’ experience in a medical office or hospital setting
• Familiarity with database entry and applications
• Excellent interpersonal skills and demonstrated ability to work cooperatively in a team environment
• Considerable skill in communicating verbally, in determining priorities and in organizing work
• General working knowledge of PC
• Considerable skill in handling sensitive public contacts with discretion, tact and courtesy when dealing with patients, coworkers and physicians.

Preferred Qualifications 

• Computerized appointment scheduling experience

Position Details 

• Job Type/FTE: Full-Time 1.0 FTE
• Shift: Days - 8 am - 5 pm
• Work Location: Onsite - Northbrook
• Unit/Department: Multi-Specialty
• CBA Code: Non-Union