Receptionist, Operations Administrator

Location: New York City Office (On-Site /Mon-Fri)

The individual in this position is responsible for the administration of corporate support activities by providing daily administrative support to ACA Compliance Group

What you’ll do:  

• Serve as the primary point of contact for the office to include reception presence, all facilities-related requests, maintenance issues, and office ad hoc requests


• Maintain office supply inventory and place orders to ensure adequate stock levels at all times [ office and pantry supply ].


• Maintain office pantry daily - stocking and upkeeping the cleanliness/organization. 


• Support space planning, manage desk assignments and reconfigurations, and office space via desking software.


• Ensure the office remains clean, organized, and compliant with health and safety regulations.


• Respond promptly to employee requests and resolve facilities-related issues in a timely and professional manner.


• Assist with onboarding logistics, including access badges and building orientation for new employees.


• Manage conference room scheduling, shared space policies, and work alongside tech for AV/technology troubleshooting support.


• Track and report on facilities budgets, expenses, and service agreements and report into the Head of Corporate Services.


• Support planning and execution of internal events, office gatherings, and team meetings.

To Qualify for the role, you will have:  

•  Minimum 2 years of experience performing administrative or clerical duties in an office setting

Ideally, you’ll also have: 

• Bachelor’s Degree preferred – major or concentration business, computers, or office management preferred

Skills and Attributes for Success:  

• Polished, professional customer service skills with proven ability to interact effectively and courteously with employees, visitors, and vendors


• Proficiency in the use of office equipment, including phone systems, faxes, copiers, and scanners


• Proficient with Microsoft Office applications and comfortable working in a tech enabled environment.


• Demonstrated professional integrity


• Dependable, flexible, and adaptable to new ACA initiatives and changing employee needs


• Ability to work well in a fast-paced, small-team environment


• Ability to work independently, multi-task and prioritize effectively


• Ability to establish and maintain effective working relationships with colleagues


• Highly motivated and goal oriented; proactive in one’s own education and career progression; volunteers for and shows initiative on both internal and external projects and tasks


• Dedicated to upholding ACA’s high-quality standards and customer service focus


• Strong organizational and problem-solving skills with attention to detail


• Strong oral and written communication skills

What working at ACA offers: 

We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. Our Total Rewards package includes medical and dental coverage and 401(k) plans, and a wide range of paid time off options as well as a flexible work environment. You’ll also be granted time off for designated ACA Paid Holidays, Summer Fridays, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being. We also offer unique benefits such as Student Debt Forgiveness and Pet Insurance.  

About ACA: 

ACA Group is the leading governance, risk, and compliance (GRC) advisor in financial services. We empower our clients to reimagine GRC and protect and grow their business. Our innovative approach integrates consulting, managed services, and our ComplianceAlpha® technology platform with the specialized expertise of former regulators and practitioners and our deep understanding of the global regulatory landscape. 

What we commit to: 

ACA is firmly committed to a policy of nondiscrimination, which applies to recruiting, hiring, placement, promotions, training, discipline, terminations, layoffs, transfers, leaves of absence, compensation and all other terms and conditions of employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. 

The cash compensation range we have provided has been benchmarked against similar organizations of comparable size, sector, and age. Our offers of employment consider a variety of factors, including but not limited to, unique skill sets, specific expertise or certifications and business/organizational needs. It is not typical for us to hire talent at the top of the range for a role, in part because it’s so important to us to allow all ACA employees the opportunity to develop over time, and to feel rewarded for doing so. Our listed range is a reasonable estimate of the total yearly compensation.