Receptionist, Primary Care - Full-Time, Days

Be a part of a world-class academic healthcare system, UChicago Medicine Medical Group, as a Receptionist at our Tinley Park clinic. Here you will work alongside our Primary Care team. This position is a 100% onsite opportunity. You will need to be based in the greater Chicagoland area.

UChicago Medicine Tinley Park offers quick and convenient specialty and primary care for the whole family. Our teams care for children, teens, adults and senior citizens who need annual exams, immunizations, treatment for injuries or help managing chronic illnesses. We also offer on-site urgent aid, laboratory testing, X-rays, DEXA scans, screening mammography, lung cancer screening, stress tests and rehabilitation services.

The Receptionist, UCM Care Network, performs day-to-day administrative and general office duties including but not limited to scheduling appointments, answering telephones, and maintaining records and accounts.  

Essential Job Functions 

• Answer and screens telephone calls in a courteous manner and record messages for physicians and other personnel
• Schedule patient appointments and procedures according to established policies and procedures.
• Obtain accurate information from patients, ensure all registration forms are complete and collect patient and insurance payments
• Copy patient information and forward to requesting party after receiving appropriate consent to release medical records
• Welcomes and greets patients and visitors, assisting and directing appropriately while maintaining patient confidentiality
• Fulfills organizational responsibilities as assigned, including respecting/promoting patient rights, responding appropriately to emergency codes, sharing problems relating to patients and/or staff with immediate supervisor
• Performs other duties assigned

Required Qualifications 

• High school diploma or equivalent
• Minimum of two years’ experience in a medical office or hospital setting
• Familiarity with database entry and applications
• Excellent interpersonal skills and demonstrated ability to work cooperatively in a team environment
• Considerable skill in communicating verbally, in determining priorities and in organizing work
• General working knowledge of PC
• Considerable skill in handling sensitive public contacts with discretion, tact and courtesy when dealing with patients, coworkers and physicians.

Preferred Qualifications 

• Computerized appointment scheduling experience

Position Details 

• Job Type/FTE: Full-Time 1.0 FTE
• Shift: Days - 7 am - 5 pm, 2 late days per week until 7 pm
• Work Location: Onsite - Tinley Park, could float regularly to Calumet City, Flossmoor, and various offsite locations
• Unit/Department: Primary Care
• CBA Code: Non-Union