Receptionist/Medical Records

RCMS is dedicated to delivering high-quality care and exceptional patient experiences. We are currently seeking an organized, professional, and friendly individual to join our team as a Medical Front Desk Receptionist.   If you enjoy helping others and thrive in a fast-paced setting, we'd love for you to bring your skills and enthusiasm to our practice. 

As the first point of contact for patients and visitors, you will play a key role in creating a welcoming and efficient atmosphere. You will be responsible for managing the front desk, scheduling appointments, handling patient inquiries, and assisting with day-to-day administrative tasks. Your role will be vital in ensuring smooth operations and delivering excellent customer service to patients.

Why Join Us:

· Opportunity to make a meaningful impact in a mission-driven health center

· Supportive, collaborative team environment

· Competitive benefits 

· Compensation range $21 - $25

· Room to grow – we believe in developing our team

Key Responsibilities:

• Greet and check in patients as they arrive 
• Answer phone calls, schedule appointments, and manage patient records including generating superbills
• Verify patient insurance and personal information 
• Maintain a clean and organized front office 
• Assist with patient forms, billing inquiries, and general administrative duties 
• Coordinate with medical staff to ensure timely patient flow 
• Handle patient questions and concerns with empathy and professionalism 
• Process patient payments and provide receipts 
• Maintain and balance cash sheet on a daily basis.
• Follow up on after-hours call log.
• Chart “scrub” patient file one day prior to patient visit.
• Ensure patient confidentiality and comply with HIPAA guidelines

For more information or to apply please visit www.rcms-healthcare.org 

Redwood Coast Medical Services is an Equal Opportunity Employer. We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, ancestry, age, disability, medical condition, marital status, genetic information, veteran status, or any other protected characteristic under applicable federal, state, and local laws.   

JOB REQUIREMENTS/QUALIFICATIONS

• High School education.
• Minimum of one year experience working in medical setting preferred.
• Working knowledge of the use and applications of computers, particularly Excel and Microsoft Word.
• Knowledge of Electronic Health Records system (preferably NextGen) preferred.
• Ability to maintain accurate, detailed reports and records.
• Ability to communicate effectively, verbally and in writing.
• Must have good organizational skills and be able to work independently as well as with others in a team environment.