Receptionist/Secretary II

Basic Function: Under the direct supervision of the ECSS Administrative & Office Coordinator,
performs clerical functions; provides appropriate information and direction; courteously greets telephone
callers and visitors; facilitates the flow of incoming and outgoing communication; and types and/or
organizes reports and correspondence. Provides clerical/administrative support to the ECSS program and
to other departments on an as-needed basis.

Reporting Relationship:

Reports To: ECSS Administrative & Office Coordinator
Supervises (Position Title): None
 

Principal Duties/Responsibilities:

• Greets visitors, maintains an awareness of visitors' and/or callers’ needs. Provides answers to routine inquiries and other information as appropriate and as assigned.


• Operates telephone/intercom system, courteously screens all calls in order to transfer calls to appropriate persons.


• Types and proofreads reports, letters, and routine correspondence as required.


• Sorts and routes incoming mailings and organize folders and files.


• Proofreads and type out correspondence for the ECSS program; other duties may include preparing Excel worksheets.


• Maintains the program directory, phone lists, room schedules, sign-in sheets, and travel log.


• Maintains a neat, clean business attire and appearance.


• Maintain confidentiality of all information processed.


• Maintains courteous, professional, and effective working relationships with employees at all levels, clients, vendors, and representatives of external organizations.


• Assists in preparing for events, meetings, and tours as required.

*Performs other clerical tasks or special projects as assigned.
* Non-essential duties
 

Specifications:

Position requires a high school diploma, or a GED 

2 years of business/ secretarial training, and experience.

Working knowledge of Microsoft Office applications, 

Must type accurately 50-55-wpm.
 

Skills, Knowledge, and Abilities

Ability to work with a wide range of personalities in a courteous, effective, and efficient manner.

Good verbal communication skills, and proper use of grammar and sentence structure are also required.

Understand and follow office safety-security practices.

Ability to work with minimum supervision. 

FT Role 

Compensation 

21.55 Hourly

Benefits 

• Paid vacation


• Paid Sick Time


• 12 Paid Holidays


• Medical


• Dental


• Vision


• 403(b) Plan  


• Life Insurance


• Long-term & short-term disability


• Employee assistance program (EAP)


• Family medical leave


• Tuition reimbursement

Benefit options and eligibility vary by Fulltime and Part-time positions. Compensation within the posted salary range varies based on factors including, but not limited to, experience, skills, education, and performance at the time of the offer.

Mental/Physical Demands:
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Have the ability to deal with problems involving several concrete variables in standardized situations. Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to clients, and other employees of the organization. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
 

Environmental Conditions:
The noise level in the work environment is usually moderate; work is performed in either an office or a classroom environment.
 

This description documents the general contents and requirements of the job. It is not to be construed as an exhausted statement of duties, responsibilities, or requirements. The principal duties and responsibilities shown are all essential job functions except for those indicated with an asterisk (*). The requirements listed above are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions