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Records Technician

Job Description - Records Technician


  • Answers telephone and greets citizens; provides information and assistance; prints requested reports; receives open records and other requests; accepts payments.
  • Works the front desk to assist, or in absence of, the front desk clerk. May have to adjust schedule to assist in covering weekends, holidays, and nights.
  • Enters citations traffic, city ordinance and animal control citations.
  • Enters, clears, and reviews information in the GCIC and NCIC databases.
  • Performs GCIC/NCIC validations.
  • Performs probation warrant entry.
  • Runs criminal and driver histories through GCIC/NCIC.
  • Prepares a variety of regular and special reports to include monthly reports.
  • Maintains, updates, scans, and files reports, records and other data.
  • Performs all other duties as assigned.

Requirements

  • Excellent customer service skills and communication skills.
  • Strong attention to detail in all tasks performed.
  • Problem solving skills.
  • Knowledge of City and departmental policies and procedures.
  • Knowledge of computers and software applications (with training).
  • Knowledge of GCIC and NCIC guidelines.
  • Knowledge of open records laws.
  • Skill in prioritizing and organizing work.
  • Skills in use of computers, copier, facsimile machine, and scanners.
  • Skill in oral and written communications.

Salary Description

$17.25/hour

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