We are seeking a detail -oriented and organized Bilingual (Spanish & English) Referral Coordinator / Patient Care Coordinator to join our primary care doctor's office in MetroWest Orlando, FL. The ideal candidate will be responsible for managing patient referrals, coordinating appointments with specialists, and ensuring smooth communication between our office, patients, and other healthcare providers.''
The Referral Coordinator will play a crucial role in our healthcare team by facilitating patient referrals and managing the referral process from start to finish. This position requires excellent communication skills, attention to detail, and the ability to work efficiently in a fast -paced medical environment.
Key Responsibilities:
Process and manage patient referrals to specialists and other healthcare providers
Schedule appointments with specialists and provide patients with necessary information
Verify patient insurance information and obtain prior authorizations when required
Maintain accurate and up -to -date patient records, ensuring compliance with HIPAA guidelines
Communicate with patients, insurance companies, and healthcare providers to coordinate care
Track and follow up on referrals to ensure timely completion and patient satisfaction
Assist patients in resolving issues related to referrals, such as transportation or financial concerns
Collaborate with the healthcare team to ensure proper documentation and follow -up on referrals
Requirements
Qualifications and Skills
High school diploma required; associate's degree in healthcare administration or related field preferred
Previous experience in healthcare administration or as a referral coordinator is highly desirable
Strong knowledge of medical terminology and insurance procedures
Excellent verbal and written communication skills
Proficiency in electronic health record systems and Microsoft Office suite
Ability to multitask and prioritize in a fast -paced environment
Strong attention to detail and organizational skills
Customer service -oriented with a professional and empathetic demeanor
All Job Ads are subject to GrabJobs’s Terms of Service. We allow users to flag postings that may be in violation of those terms. Job Ads may also be flagged by GrabJobs moderation team. However, no moderation system is perfect, and flagging a posting does not ensure that it will be removed.
Be the first to receive the latest Others Full-Time Jobs in the US.
Setup your job alert:
By activating job alerts, I agree to GrabJobs Terms & Privacy Policy. I can unsubscribe to job alerts anytime.
Skip
GrabJobs is the no1 job portal in the US, connecting you to thousands of jobs fast!
Find the best jobs in the US, apply in 1 click and get a job today!