Referral Specialist

Vancouver Clinic is seeking a full-time Referral Specialist who will provide courteous, prompt, efficient, service in person or by phone. Responsibilities include ensuring accurate processing of all referral requests by providers, clinical staff, and occasionally patients in a timely and professional manner.

• Compensation: Hiring range starts at $20.09 and placement in the range depends on an evaluation of experience.   

• Schedule: Monday – Friday 8:00am to 5:00pm. (Hybrid after on-site training of 3-6 months).

• Location: The VIC (Vancouver Innovation Center: 18110 SE 34th St - Vancouver, WA 98683)

Must have excellent attendance!  Consistent, dependable, and predictable attendance is crucial in helping us fulfill our mission of providing high-quality, compassionate care. We require our employees to adhere to our attendance standards, as frequent deviations make it difficult to provide care for our patients and support our coworkers. 

Requirements:

• High School diploma or equivalent required.

• Associate’s degree preferred, or equivalent combination of applicable education and experience.

• Understanding of medical office practices and medical terminology required.

• Minimum of two years’ experience required in a healthcare office setting or in the health insurance industry.

• Demonstrated experience and knowledge of insurance requirements for referrals.

Additional details: The Referrals Team has the potential for off-site work after successful completion of full-time, on-site training at The VIC and meeting the requirements for working off-site (approx. 6 months).  This requires an employee to meet metrics, live in the local Vancouver, WA or Portland, OR area and have a secure home network with minimum upload (5 mbps) and download speeds (25 mbps).

Vancouver Clinic provides care across a wide range of medical decisions. This includes care and opinions on vaccinations, reproductive health, end-of-life decision-making, and gender affirming treatment. The ability to work, with or without reasonable accommodation, with a diverse population of patients and colleagues seeking or considering care in all areas in an essential function of all positions at the Clinic.