Refurbishment Specialist

VIVO is a U.S. based company that designs, manufactures, and supplies a diverse selection of products across multiple unique product markets. We desire to create functional solutions that fit unsolved needs and better the experience of every customer we serve. Our dedicated team collaborates with factories around the world to design and build functional products of the highest quality materials. Products we supply and manufacturer include a vast range of computer monitor and TV mounts, TV carts, projector screens and mounts, height-adjustable desks, stand to sit desk mounts, computer cases, network cable and other miscellaneous categories. www.vivo-us.com

What You'll Be Doing: Core Responsibilities

As our Refurbishment Specialist, you will manage the full product return cycle with a focus on maximizing value:

• 🔍 Product Evaluation & Restoration: Process returned products, thoroughly evaluating their condition to determine whether they should be refurbished to "New," "Used (X)," or recycled.
• 🛠️ Quality Refurbishment: Execute hands-on restoration tasks, meticulously cleaning, repairing, and repackaging products. You will ensure the final product meets or exceeds customer expectations and matches the appearance of original packaging.
• 📦 Logistics & Inventory Support: Assist with the organization and movement of returned product pallets. Maintain the inventory of spare boxes and request necessary parts from the Parts team to complete refurbishment projects.  Assist with unloading shipping containers of new products on a regular basis.
• 📈 Efficiency and Profitability: Prioritize workflow based on the profitability of products. Look for and implement ways to improve the efficiency of the refurbishment process daily.

What We're Looking For: Qualifications

Must-Haves

• Education: High School Diploma or equivalent.
• Physical Ability: Must be comfortable standing for up to 8 hours per day. The ability to lift 25-50 pounds frequently is required, with occasional lifting up to 100 pounds with assistance.
• VIVO Values: A commitment to core values such as Integrity (trustworthy character) and Initiative (proactive work ethic).

Nice-to-Haves (Preferred Skills)

• Previous experience in a warehouse, packaging, or manufacturing environment.
• Current or applicable Forklift certification.
• Familiarity with Google applications (Gmail, Google Drive).

Job Type: Full-time

Salary: $17.00 per hour plus productivity bonuses

Benefits:

• Free Health insurance for employees
• Dental insurance
• Vision insurance
• Paid time off
• Referral program
• 401K Retirement plan
• Anniversary bonus plan
• Work hard/play hard culture

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday