REPORTS TO:Senior Director of Maintenance Operations
LOCATION: Houston Region
THE OPPORTUNITY
The Regional Maintenance Manager oversees maintenance operations across multiple communities, ensuring efficient service delivery and asset preservation. This role leadsMaintenance Managers,drives strategic initiatives like the Neighborhood Program, and ensures budget adherence. As a key operational leader, the RMM optimizes maintenance performance to support resident satisfaction and property success.
KEY JOB RESPONSIBILITIES
Lead and develop Maintenance Operations teams, ensuring high-quality service delivery as part of the Customer Dedicated Service Provider model.
Directly oversee Maintenance Managers providing coaching, leadership, and performance management to drive excellence in property maintenance.
Implement andsupport theNeighborhoodServicesProgram, strategically allocating maintenance resources across multiple communities for efficiency.
Collaborate on budget creation and expense management to maximize profitability and ensure fiscal responsibility.
Establish and enforce maintenance service standards, vendor relationships, and compliance with safety and regulatory requirements.
Collaborate with Regional Managers to ensure maintenance operationsalignwith overall property performance and resident satisfaction goals.
Support the team with other duties as needed to maintain resident satisfaction and property standards.
CANDIDATE PROFILE
Minimum of three years of proven success in multifamily maintenance withmultisiteleadership responsibilities.
HVAC & CPO certification preferred
Intermediate skills in carpentry, waterproofing, roofing, gutters, asphalt repairs, and general building maintenance.
Intermediate skills in electrical and plumbing
Knowledge of OSHA regulations and safety protocols.
Proven track record of superior customer experience
Excellent leadership, communication, and organizational skills
Lifting/carrying (supplies, equipment, etc.):
Over 75 lbs.Rare need
25 – 75 lbs.Occasional need
1 – 25 lbs.Constant need
BENEFITS
Competitive Base Salary and performance bonus.
A robust package of Health (Medical (PPO), Dental, Vision), 401k matching, paid vacation suite benefits and employer-paid Short & Long-Term Disability, among other things.
Educational Assistance / Reimbursement to support your drive to learn.
8 paid hours per year of Volunteer Time Off to serve the organization(s) of your choice.
Access to thousands of employee discounts withBenefitHub.
COMPANY OVERVIEW
Venterra Realty is a growing developer, owner, and operator of multifamily apartments with 90 mixed-use and multifamily communities across 22 major US cities. Over 50,000 people and more than 10,000 pets call Venterra "home"! The Venterra Team is focused on achieving excellence in serving its three major stakeholders: residents, employees, and investors. Venterra has enjoyed tremendous growth and financial success over its 24-year history. This success has been achieved through the exceptional commitment and dedication of Venterra's approximately 950 team members. Find out more about Venterra Realty and itsaward-winning company culture at Venterra.com.
Explore our communities at VenterraLiving.com, and visit Venterra.com to learn more about how we’reout-caringthe competition by staying true to our value proposition: “We care more about renter experiences, which drives superior results.”
Venterra Realty is an equal opportunity employer. Accessibility accommodations are available on request for candidates taking part in all stages of the selection process.
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