Berger Communities is hiring a Regional Operations Specialist to support a portfolio of communities across Ohio and Pennsylvania, including The Standard, The Shoreline, and Village at Mayfield in the Cleveland market, with limited travel to support Bear Run Village and Apartments at River View in the Pittsburgh area. This role is perfect for an experienced property management professional who is passionate about operations, training, process improvement, and supporting on-site teams.
You'll work closely with the Regional Property Manager and community teams to drive occupancy, improve operational performance, support training initiatives, and ensure company policies and procedures are executed consistently. We're proud of our award-winning culture where values matter, people come first, and success is something we celebrate together.
Pay & Benefits
$65,000-$72,000/annually, paid biweekly, plus:
$100 leasing commission per lease signed
$1,000 Sign-on bonus
Benefits kick in the 1st of the month after just 30 days:
Medical, dental, and vision
Flexible spending accounts
Free short- and long-term disability insurance
Free life insurance (with buy-up options)
401k with company match
Location: Based primarily in the Cleveland and Mayfield, Ohio markets, with occasional travel to the Pittsburgh area as needed.
Type: Full-time.
Schedule: Monday through Friday during standard business hours. Regular travel throughout the region is required.
Minimum Experience: Two years of property management experience required. High Schol Diploma or GED required. ARM, CAM, or NALP designation preferred.
What you'll do:
As the Regional Operations Specialist, you'll support communities across the region by helping drive occupancy, operational excellence, and team success. You'll:
Support on-site teams with training and operational guidance
Audit leasing, lead management, and compliance processes
Assist with occupancy goals and leasing performance
Review commission reports, accounts payable, and property operations
Support marketing, social media, and special projects
Help ensure company policies and procedures are followed
Deliver exceptional customer service and support resident satisfaction
Travel throughout the portfolio to provide hands-on support
What We're Looking For
Property management experience required
Strong communication and relationship-building skills
Excellent organization and time-management abilities
Detail-oriented with strong follow-through
Experience with Microsoft Office and property management software
Knowledge of Fair Housing regulations
Positive, professional, and team-oriented mindset
Ability to travel regularly throughout Pennsylvania and Ohio
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