Company Overview
Hankook Tire & Technology is a global leader in high-performance tire manufacturing, founded in 1941 and headquartered in Seoul, South Korea. As the world’s seventh-largest tire producer, Hankook operates advanced manufacturing facilities and offices in North America, including its U.S. headquarters in downtown Nashville, TN, and a state-of-the-art production plant in Clarksville, TN. The company delivers innovative tire solutions for passenger vehicles, trucks, motorsports, and original equipment manufacturers (OEMs) worldwide.
Reports to: Regional Director – Northeast Region
Location: Pennsylvania or New Jersey
Job Purpose
The Dealer Program Specialist is responsible for leading the execution, adoption, and performance of the Hankook One program across all participating dealers within the assigned region. This role serves as the primary liaison between Hankook corporate, the regional sales team, and dealer partners—ensuring program standards are met, performance targets are achieved, and dealers receive the support needed to maximize growth.
Key Accountabilities
Program Management: Oversee full implementation and ongoing management of the Hankook One program across regional dealers, ensuring compliance with program requirements, brand standards, and operational expectations.
Dealer Engagement: Build strong relationships with dealer principals, managers, and frontline staff to drive program participation, training, and performance.
Large Dealer Channel Support: Serve as a resource and contact for major car dealer groups in the region, ensuring alignment with leadership, and consistent execution across all rooftops.
Performance Monitoring: Track dealer KPIs, analyze program data, and identify opportunities to improve sales, profitability, and customer experience.
Training & Support: Deliver in‑person and virtual training on program components, systems, merchandising, and best practices.
Field Visits: Conduct regular dealer visits to assess program execution, provide coaching, and ensure brand consistency.
Cross‑Functional Collaboration: Partner with regional sales teams, marketing, operations, and corporate program leaders to align strategies and resolve dealer issues.
Reporting: Prepare program performance reports, insights, and recommendations for the Regional Director and corporate stakeholders.
Program Optimization: Identify gaps, propose enhancements, and support pilot initiatives to strengthen the Hankook One program.
Qualifications
Core Competencies
DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified.
Hankook Tire is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
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