Regional Vendor Specialist

Since 2012, we've grown to become one of the leading single-family rental companies and homebuilders in the country, recently recognized as a top employer by Fortune and Great Place To Work®.  At AMH, our goal is to simplify the experience of leasing a home through professional management and maintenance support, so our residents can focus on what really matters to them, wherever they are in life. 

The Regional Vendor Specialist is responsible for managing the designated Region’s vendor relationships. Duties include vendor onboarding, maintaining effective communication, and vendor accountability to support district/regional stakeholders and their portfolios. Conducts quality assurance inspections on escalated issues such as quality complaints and/or inspect high dollar value/loss/remediation work. Responsible for compliance and negotiation of Service Level Agreements (SLA) as well as analysis and recommendations to the business as it relates to vendors, contracts, and scope.

Responsibilities:

• Engage with vendors and regional staff to interpret business needs, trends, and provide accurate specifications and solutions for services. This includes adding vendors to internal software platforms, extending property access to vendor accounts, reviewing pricing structure adherence, and conducting quality assurance inspections.
• Collaborate with District Maintenance Managers on internal audits to ensure proper utilization of vendors and allocation of work to maximize service levels and proper expense management.
• Review bids from vendors for content and pricing accuracy. Engage in negotiations with vendors to ensure pricing aligns with market pricing guidelines.
• Conduct individual performance meetings and provide vendors with performance KPIs to support both the vendor and business. Manage vendor infractions to identify areas inconsistent with scope, charges, and/or agreed-upon services.

Requirements:

• Bachelor’s Degree in Business Management, Construction Management, or a related field is preferred.
• Minimum of four (4) years of experience in project management, vendor relations, construction, and/or related field(s).
• Valid driver’s license required
• A keen understanding of the industry, including the capacity to assess the strengths and weaknesses of competitor organizations, recognize and seek out relevant opportunities, and implement processes for improved efficiency, service, profitability, and growth.
• PC skills, CRM knowledge is a plus
• Excellent planning and organizational skills
• Strong analytical skills
• Excellent communication skills, both written and verbal
• Strong customer, quality, and results orientation

Compensation

Additional Compensation

Perks and Benefits

Employees have the opportunity to participate in medical, dental and vision insurance; flexible spending accounts and/or health savings accounts; dependent savings accounts; 401(k) with company matching contributions; employee stock purchase plan; and a tuition reimbursement program. The Company provides 9 paid holidays per year, and, upon hire, new employees will accrue paid time off (PTO) at a rate of 0.0577 hours of PTO per hour worked, up to a maximum of 120 hours per year.

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