Registered Client Service Associate

The Registered Client Service Associate (RCSA) is a key member of the Advisor support team, responsible for delivering an exceptional client experience while supporting the operational, administrative, and service needs of the practice. This role serves as a primary point of contact for clients, coordinates account servicing activities, assists with meeting preparation and follow-up, and ensures the accurate execution of transactions and documentation.

What You'll Do



Client Service & Relationship Support

• Serve as a primary point of contact for client inquiries and service requests.
• Deliver timely, professional, and proactive communication to clients.
• Coordinate and track client service requests through completion.
• Build trusted relationships by providing a high-quality and personalized client experience.

Account Administration & Operations

• Prepare and process new account paperwork, transfers, distributions, beneficiary changes, and account maintenance requests.
• Open and maintain client accounts across custodial and advisory platforms.
• Process money movement requests in accordance with compliance and firm procedures.
• Monitor pending transactions and follow up with clients, custodians, and internal partners to ensure timely completion.

Meeting Coordination & Follow-Up

• Schedule client meetings and manage Advisor calendars as needed.
• Prepare client review materials, reports, and meeting packets.
• Document action items and ensure timely follow-up after meetings.
• Support onboarding and implementation activities for new clients.

Trading & Registration Support

• Execute trades and account rebalancing activities in accordance with licensing requirements and firm procedures.
• Assist Advisors with operational aspects of portfolio implementation.
• Coordinate with custodians and vendors regarding account issues and transaction processing.
• Maintain registration requirements and continuing education obligations.

Compliance & Risk Management

• Adhere to all regulatory requirements, firm policies, and compliance procedures.
• Maintain records and documentation required by regulatory agencies and internal compliance standards.
• Identify and escalate potential operational or compliance concerns promptly.
• Support audits, reviews, and compliance reporting as requested.

Experience

• 3+ years of experience in wealth management, financial services, or a related client service role
• Experience supporting Advisors and high-net-worth clients
• Experience with Schwab, Fidelity, Pershing, or other custodial platforms preferred

Skills & Competencies

• Strong organizational skills and attention to detail
• Exceptional verbal and written communication skills
• Client-focused with a commitment to delivering a best-in-class experience
• Ownership mentality; anticipates needs, solves problems, and follows through without being asked
• Adaptable and collaborative in a fast-paced team environment
• Compliance awareness and commitment to confidentiality and professional standards

Technology & Tools

• Proficiency in Microsoft Office and CRM systems
• Experience with Salesforce, Wealthbox, Orion, MoneyGuide, eMoney, DocuSign, or similar platforms preferred
• Proficiency with AI tools such as Claude, ChatGPT, or Microsoft Copilot to improve productivity, communication, and workflow efficiency

Education

• Series 65 or Series 66 registration required
• Bachelor's degree preferred; equivalent professional experience considered

RFG Advisory is a platform for growth-minded Independent Advisors who want to scale without compromise. We're building the RIA of the Future-powered by innovation, collaboration, and execution. We take care of each other first. We show up with servant hearts and growth mindsets. We lead boldly, iterate to excellence, and commit to getting 1% better every day. If you're energized by precision, structure, and being the person who makes it all happen-we'd love to meet you.

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This hiring process may include the use of automated tools to assist with resume review. All hiring decisions are ultimately made by qualified human reviewers. For more information about our hiring practices, data use, and accommodation request procedures, please review our Privacy Policy. We are an Equal Opportunity Employer and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, genetic information, or any other status protected by applicable law. We will provide reasonable accommodations for qualified individuals with disabilities during the application and hiring process. 

Salary: $100,000-$110,000 plus a commission structure