Salary :
$65,304 - 78,894 yearly
Join the City of Chattanooga Team
Chattanooga, a vibrant and growing community of over 190,000 residents within a metropolitan area of nearly 600,000 is known as the "Scenic City" for a reason. Nestled along the Tennessee River and surrounded by the foothills of the Appalachian Mountains, we are a hub of outdoor adventure and innovation. Home to the University of Tennessee at Chattanooga (UTC) and Chattanooga State Community College
2,600 employees committed to excellence in public service and making Chattanooga the best community in the country. Our team ensures our city thrives through a wide range of municipal services, including:
The City of Chattanooga’s workforce is the heartbeat of our community. We don't just offer jobs; we offer careers with purpose: making Chattanooga the best city in America. We are committed to being the premier employer of choice in Southeast Tennessee by providing:
In Chattanooga, "work-life balance" means you can finish your shift and be at a trailhead or on the water before the sun sets.
Our mission is to work together to build a safe, vibrant, and sustainable city for all Chattanoogans. To do that, it takes a team of skilled and passionate individuals. So, if you’d like to call Chattanooga home – or maybe you already do! – and want to further your career through meaningful work that makes a true impact where you live, we’d love to talk to you.
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Salary: $65,304 - $78,894 annually (GS.12)
Work Hours: Monday - Friday 8:00am - 4:30pm
*Hours may vary due to work assignments and projects*
Work Location: 6098 Debra Road, Chattanooga, TN
FSLA Status: This is an Exempt position.
Department: Community Development / CD Community Health
Summary
Under direct supervision of the Lead Nurse Navigator, the Registered Nurse Navigator provides comprehensive coordination of care for patients and their families/caregivers, to eliminate barriers to timely care, facilitate flow/access through area system health care resources, facilitate interactions, increase patient compliance and satisfaction, maintain point of contact with providers and frequently serve as an initial first point of contact for patients and families. Perform community needs assessments, oversees the planning, scheduling and implementation of clinical activities. Designs and develops educational materials for children and adults based on developmental level. Document activities and collect data for updating the Community Health dashboard.
SERIES LEVEL:
The Registered Nurse Navigator is a stand-alone position.
ESSENTIAL FUNCTIONS:(The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this classification, only a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties.)
Provides direct patient nursing care for specified patients.
Performs nursing assessments and triage of patient care needs for new and ongoing patients.
Oversees the planning, scheduling, and implementation of day-to-day clinical activities and procedures for navigated patients.
Work with physicians and other primary care providers to facilitate, coordinate and ensure patient access.
Central point of contact for all navigated patients; including interaction with medical, nursing, ancillary services.
Provides education to patients, families, and significant others; acts as an information resource to students, health care professionals, patients, and the public.
Collect and report data from patient on barriers, health care, medications, and prior treatments
Track order completion and follow up.
Monitor patient compliance with patient treatment plans.
Assist patients with referrals to outside resources and care coordination as needed.
Follows established policies, procedures, and objectives, continuous quality improvement objectives and safety, environmental, and/or infection control standards.
Collaborates with medical providers, patient care staff and clinic/facility management in the planning and implementation of patient and staff education.
Designs or participates in the creation of health education materials.
Address the high prevalence of chronic diseases.
Improve the health literacy and inequalities of the populations in assigned neighborhoods.
Support health related events hosted by other departments, centers, and other non-profits.
Develop health curriculum for health courses in the community, being mindful of cultural competence and health literacy levels.
Must meet regular attendance requirements.
Must be able to maintain good interpersonal relationships with staff, co-workers, managers, and citizens.
Must accomplish the essential functions of the job, with or without reasonable accommodations, in a timely manner.
Performs other duties as assigned.
Minimum Qualifications
Bachelor’s degree in Nursing and at least three (3) years of experience directly related to the duties and responsibilities specified; or any combination of equivalent experience and education. State certification or licensure from a state participating in the multistate privilege to practice. Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.
Will be required to submit immunization records for review for required vaccines and TB testing. Must pass a pre-employment criminal background check.
A post-offer, pre-employment physical examination/medical history check may be a requirement for some positions.
Must be employment eligible as verified by the U.S. Dept. of Health and Human Services Office of Inspector General (OIG) and the Government Services Administration (GSA).
Must provide proof of varicella immunity or obtain varicella vaccination within 90 days of employment.
Fingerprinting, and subsequent clearance, is required for this position.
Must maintain current certification and/or licensure status.
May be required to complete department-specific professional development activities.
Employees who provide services or work in patient care or clinical areas are required to be in compliance with the facility/organization’s influenza and COVID-19. vaccination requirement.
Bilingual preferred (Spanish).
Supplemental Information
KNOWLEDGE AND SKILLS:
Knowledge of supportive care principles and techniques for patients; Critical thinking skills; related accreditation and certification requirements; ethical principles and federal and state regulations governing the participation of human subjects in biomedical research; principles and procedures of clinical research; Ability to perform nursing assessments and patient triage; educate patients and/or families as to the nature of disease and to provide instruction on proper care and treatment; Ability to plan, implement and evaluate individual patient care programs; Ability to maintain quality, safety, and/or infection control standards; Ability to gather data, compile information, and prepare reports; Basic knowledge of managed care; Ability to read, understand, follow and enforce safety procedures; Ability to work autonomously; Ability to maintain emotional stability to cope with human suffering, emergencies, and other stressors; Strong organizational and coordination skills; Strong interpersonal skills; Ability to prioritize and reprioritize quickly; Ability to recruit, evaluate, and instruct clinical research subjects and volunteers; Strong written and verbal communication skills; and Ability to work effectively at all levels in a collaborative, customer service oriented, team environment.
PHYSICAL DEMANDS: Positions in this class typically require: reaching, fingering, grasping, talking, hearing, seeing, standing, walking and repetitive motions.
WORK ENVIRONMENT: Work is performed primarily in an interior medical/clinical environment. Moderate physical activity. Requires handling of average-weight objects up to 25 pounds or standing and/or walking for more than four (4) hours per day. Work environment involves exposure to potentially dangerous materials and situations that require following extensive safety precautions and may include the use of protective equipment.
SPECIAL REQUIREMENTS:
Safety Sensitive: Yes
Department of Transportation - CDL: No
Child Sensitive: Yes
This position requires pre-employment screenings that include: a background check, drug screen and fingerprints.
The City of Chattanooga, Tennessee is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
JES 3.26.25
KS/KM 260584
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