Registrar Services Specialist I

Agency

Department

Provides administrative and operational support to include updating student records, implementing customer service initiatives, athletics verification, National Student Clearinghouse verifications, and administrative duties.

Salary information: The expected salary for this position is $40,000.00 annually.

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Responsible for athletics verifications and certifications.
• Responsible for enrollment verifications and National Student Clearinghouse submissions and verifications.
• Process name change, address change, and other student information changes when requested.
• Assists with university events/ceremonies including, but not limited to, SOAR and graduation ceremonies.
• Ensure accuracy of data entry. Assists in auditing student records for accuracy.
• Responsible for administrative duties for the Registrar’s Office including commencement contracts.
• Responsible for overseeing Incomplete Grade contracts.
• Process certificate of dependency requests and directory information requests to mark academic records confidential or remove the confidential status.
• Assists with new faculty set up and access in Banner.
• Evaluates work methods and makes suggestions to improve procedures and job efficiency.
• Assists with key Registrar functions, including student registration processing and drop/withdrawal requests.
• Ability to work with confidential materials and ensure that the institution is in compliance with the Family Educational Rights & Privacy Act of 1974 (FERPA).
• Researches and resolves complex issues, fields inquiries, and updates electronic databases.
• This document represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. Other duties may be assigned.

KNOWLEDGE, SKILLS & ABILITIES:

Minimum Qualifications

• Bachelor’s degree or an equivalent combination of education and experience
• One (1) year of related experience

Preferred Qualifications

• Knowledge of SIS (Banner or other) automated software programs
• Experience in higher education

Other Requirements

• Work beyond normal office hours and/or on weekends
• Strong computer knowledge
• Knowledge of general office practices and procedures
• Ability to communicate effectively, orally and in writing
• Ability to interact effectively and professionally
• Ability to plan, organize, and perform tasks accurately and independently
• Must possess strong time-management skills
• Ability to maintain confidentiality
• Knowledge of FERPA

SUPERVISION OF PERSONNEL:

This position generally does not supervise employees.

OPEN UNTIL FILLED.

To apply: Upload your cover letter, CV/resume, and 3 professional reference's contact information with one reference being a supervisor/manager in the questionnaire section of your application.

Please remember once you submit your application you will not be able to “revise” or upload any documents. If you have any questions about uploading or a revision to your application, you may contact [email protected].

BENEFITS (rules, policies, eligibility apply):

From our generous benefits package and professional development opportunities to our retirement programs and our commitment to service excellence, A&M-Texarkana is an engaging and rewarding place to work.

Insurance:

• Medical$0 - $30 per month for Employee Only coverage after university contribution ($920 value)Up to 83% of premium covered by the university: Employee and Spouse Employee and Children Employee and Family coverage
• Dental & Vision
• Life Insurance, Accidental D&D, Long Term Disability, Flexible Spending Account and Day Care Spending Account

Tuition Benefits:

•     Public Service Loan Forgiveness Program

•     75% waiver of tuition and fees for full-time employees, their spouses and children

Time Off:

•     8+ hours of vacation paid time off every month

•     8 hours of sick leave paid time off every month

•     8 hours of paid time off for birthday leave

•     12-15 paid holidays each year

Retirement:

•     Teacher Retirement System of Texas (TRS) or Optional Retirement Plan (ORP)

•     Voluntary Tax Deferred Account/Deferred Compensation Plan

Professional Development via LinkedIn Learning

Employee Assistance Program

On Campus Wellness Opportunities

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.

Equal Opportunity/Veterans/Disability Employer.