Rehabilitation Services Manager

Job type: Full Time

Shift: Days

GENERAL DUTIES:

The Rehab Manager supports and assists in the development of the Rehabilitative Program area assigned through effective management of fiscal, human and physical resources. Rehabilitation Services at Desert Regional Medical Center may include the provision of physical therapy, occupational therapy and speech therapy to patients on acute units, Acute Rehab, the Skilled Nursing Facility, and the Sub-Acute Rehab and in the Out-Patient Program.  These programs provide services to include wound care, orthopedic, pediatrics, medical, medical-surgical, wound Care, cardiac and neuro-rehab.  

DEPARTMENT SPECIFIC DUTIES:         

• Obtains information and interpret information in terms of the patient’s needs.
• Demonstrates knowledge of growth and development. 
• Understands the range of treatment needed as appropriate to the ages of the patients served.
• Ensures standards of care, policies, and procedures are appropriate and current           and that they have been reviewed with all staff members.  Reviews and revises policies and procedures as necessary, but not less than every three years.
• Develops short-term goals and objectives consistent with those of the organization.  Submits and discusses established goals and objectives with administration at least annually.  Assures departmental action plans meet departmental and organizational goals, problem solving effectively within the department and with other departments to achieve these goals.
• Assures regulatory compliance with Title XXII.
• Assures regulatory compliance with TJC
• Regularly attends Patient Services Division Meeting and takes personal responsibility for the quality and integrity of Rehabilitation Administration.  Regularly volunteers for and completes special projects.
• Submits sound annual budget plan by negotiation deadline annually.
• Achieves YTD compliance with labor hour benchmark per unit of service.      Submits pay period productivity variance reports on time, identifying rationale for substantive variances.
• Controls and monitors supply costs to achieve flexed budgeted costs on a quarterly basis.
• Reviews statistical analysis information and corrects any errors monthly.
• Identifies and implements cost savings through labor and supply utilization efficiencies.
• Promotes sound staffing practice by optimizing the utilization of human resources.  Anticipates and forecasts personnel needs of the department with regard to fluctuations in the projected workload.    
• Responsibility for and maintenance of a written staffing plan consistent with department’s productivity benchmark.
• Ensures that current criteria-based job performance standard and applicable competencies exist for each member of the staff.  Ensures that performance evaluations are completed in a timely fashion for both annual and evaluations.
• Continually monitors the department’s activities and takes appropriate action to ensure efficient and effective operation.  Observes ongoing operations and analyzes performance to identify potential problems.
• Assesses and implements staff development and cross-training as needed.
• Coordinates timely attendance at hospital orientation and all mandatory continuing education programs for department employees.  Assures current, comprehensive, and timely department specific orientation for all new employees.
• Supports all hospital programs to include, but not limited to, risk management, safety, infection control.
• Maintains personal current knowledge and expertise in the specialty field of the department, and of regulatory requirements of the department.
• Productively criticizes and effectively counsels staff in a timely manner.
• Obtains feedback on a regular basis from other departments.      Develops action plans to achieve improvement.
• Maintains a good working rapport with all staff, and other departments, which require frequent interactions and coordination of efforts.
• Establishes and maintains a routine mode of communication with staff, e.g., monthly staff meetings and written communications.
• Communicates self and staff concerns and problems through proper written and verbal channels.
• Communicates, cooperates, and performs related duties with other members of the hospital staff and administration in a courteous and efficient manner to actively contribute to overall hospital goals and objectives.
• Assists with the development of and execution of a plan of staff involvement and growth through delegation of appropriate authorities.
• Acts as a team member within the department and within the organization.
• Demonstrates effective and responsible relationships with patients, families, medical director and key physicians, employees, management and administration, and related outside agencies.
• Assures timely follow up of patient, family, staff, and physician concerns.
• Assures effective staff recognition.
• Identifies priority quality improvement and customer satisfaction initiatives to improve PSMS scores.
• Schedules the collection of data for these initiatives, and other ongoing reviews which serve as quality trending.  Monitors and reviews the results with department staff on a regular basis.
• Achieves measurable improvement in key quality initiatives, which include both process, e.g., documentation, and outcome measures.
• Achieves measurable improvement in customer service.
• Reports at least annually to the designated hospital quality committee,.
• Assures department compliance with TJC and other accrediting body standards as they are updates/revised.

Required:
Valid California Physical Therapy, Occupational Therapy, or Speech-Language Pathology License
Current American Heart Association BLS Certification (maintain current at all times)
Bachelor’s Degree

Preferred:
Minimum 3 years of clinical experience
Excellent communication and customer skills
Master’s or Doctorate Degree
 

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