211 Resource Navigator

United Way of Southwestern Pennsylvania
Pittsburgh Office

Join PA 211 Southwest (United Way of Southwestern Pennsylvania) as a Remote 211 Resource Navigator and make a meaningful impact every day from home. In this purpose-driven role, you'll serve as a compassionate, knowledgeable lifeline-connecting individuals and families to essential services like food, housing, and healthcare through phone, text, and chat. Offering a salary of $35,000–$36,000 plus an outstanding benefits package-including healthcare, strong retirement contributions, and paid time off-this position combines stability with flexibility, featuring multiple shift options to support work-life balance. You'll be part of a supportive, mission-focused team, receive comprehensive training, and grow your expertise in human services while handling diverse interactions from routine requests to crisis support. If you're empathetic, tech-savvy, and committed to helping others, this is your opportunity to build a fulfilling career where every conversation truly matters.

All candidates must be able to attend in-person training for the two-to-three-week time period in the Pittsburgh office before remote work begins.

Visit our website at Career Opportunities - United Way of Southwestern Pennsylvania to view job description and apply for this position. Submissions will only be accepted electronically.

United Way of Southwestern Pennsylvania is an equal opportunity employer committed to workplace diversity, serving Allegheny, Armstrong, Butler, Fayette, and Westmoreland counties.