The ideal candidate is comfortable picking up the phone and having a natural, casual conversation with business owners and decision-makers. This is not a highly scripted call center position. You will need to think on your feet, ask questions, build rapport, identify opportunities, and confidently explain the value of our services.
Responsibilities
- Make outbound cold calls to businesses and potential customers
- Handle inbound calls and follow up with interested prospects
- Speak with business owners, managers, and other decision-makers
- Build rapport and establish relationships through natural conversation
- Identify customer needs and determine whether our products/services are a good fit
- Present solutions and make sales offers in a conversational manner
- Follow up with prospects through phone and other communication channels
- Maintain accurate notes and customer information in company systems
- Manage multiple conversations, systems, and tasks throughout the day
- Overcome objections and confidently move conversations toward a sale
Qualifications
- Previous sales, cold calling, telemarketing, or business-to-business experience preferred
- Excellent verbal communication and active listening skills
- Comfortable speaking with business owners and decision-makers
- Confident making cold calls and initiating conversations with people you have never spoken with before
- Able to have a casual, engaging conversation without relying on a script
- Strong ability to think quickly and respond naturally to customer questions
- Comfortable multitasking between phone calls, computer systems, research, and customer information
- Self-motivated and driven to meet or exceed sales goals
- Comfortable hearing "no" and continuing to pursue the next opportunity
- Professional, positive, and personable communication style
- Strong computer and typing skills
- Ability to work independently while also being a strong team player
Pay and Hours
This position is ideal for someone who enjoys talking to people, isn't afraid to pick up the phone, and can turn a cold conversation into a genuine business opportunity.
If you are someone who can quickly build rapport, keep a conversation flowing, ask the right questions, and naturally transition a conversation into a sales opportunity, we'd love to hear from you!