Case Manager After Hours

The After Hours Triage Nurse performs triage functions by providing support and guidance, linking members and their families to healthcare services that meet their needs and serving as a communication bridge amongst and between members, families and the care team. Coordinates resources into a seamless model of access, care and support. Responds to and coordinate service request for transfers, request for admissions, ancillary service request, and facilitate discharges to lower levels of care. Demonstrates self-direction in establishing priorities and working with little supervision. Maintains high level of precision in judgment, accuracy of assessment, and skill in problem solving under stress. Relates and communicates well over the telephone to all callers.

Qualifications

• California Registered Nurse

Experience

• Minimum 3 years of clinical experience in a medical-surgical or other specialty


• 1 – 2 years Inpatient Case Management experience. Managed care experience preferred


• Emergency department triage experience preferred (walk-in or telephone)


• High levels of experience or expertise in:


• Crisis intervention


• Teaching/coaching


• Disease management


• Bilingual language skills a plus


• MUST be a CALIFORNIA resident
  

This is a Part-Time position. Must be able to work two 12 hour shifts every other weekend and one 12hr shift during the week. Shifts during the week are from 4pm-4am and shifts on the weekend are from 8am-9pm or 8pm-9am.

This is a remote position (work from home). Will also need to be readily available to train on site 4-6 weeks Mon - Fri 8am-5pm and to attend meetings in Northridge. Position will transition to part-time once trained.

Job Type: Part-time

Required experience:

• In-Patient: 1 year


• Emergency Room: 1 year


• Clinical: 3 years

Required license or certification:

• Registered Nurse (RN)