REMOTE Docebo LMS Administrator (Contract)

What You'll Do

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  Platform Administration & Governance — Own day-to-day Docebo administration — configuration, user and access governance, course and catalog setup, data integrity, version control, and archiving inactive courses to keep the LMS environment clean.

  
  


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  Release & QA Management — Manage release processes for content and platform updates, including QA before go-live.

  
  


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  Troubleshooting & Escalation — Troubleshoot platform issues and serve as the escalation point for LMS-related tickets.

  
  


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  Integrations & Data Flow — Partner with platform and engineering teams on integrations, data flow, and technical issues.

  
  


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  Documentation & Standards — Maintain documentation for LMS configuration, processes, and standard operating procedures.

  
  


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  System Health & Risk Monitoring — Monitor system health and surface risks — capacity, vendor issues, data problems — before they affect delivery.

  
  

What You Bring

• 5+ years hands-on Docebo administration.


• Deep fluency in LMS configuration: user roles and permissions, course catalogs, learning plans, reporting, and API/integration basics.


• Experience in a credentialing, certification, or professional training environment.


• Familiarity with xAPI/SCORM tracking issues and common causes of data gaps.


• Proven ability to troubleshoot platform issues independently, without vendor hand-holding.


• Comfort working cross-functionally with engineering and content teams.


• Clear written documentation skills.