Multi-Line Adjuster - Inside

?? Ready to Lead with Expertise?

?? Be the Adjuster Who Makes a Difference!

Join Us as Multi-Line Adjuster – Remote/Hybrid Role | Guaynabo, PR

What’s in it for you?

?? Competitive Pay

?? Flexibility: Remote work allowed in any state, but preference for candidates in Puerto Rico.

?? Impactful Work: Help restore lives and communities through expert claims handling.

At Crawford, every claim represents a person and a community we help rebuild. As a Multi-Line Adjuster, your experience and bilingual skills will ensure accurate, timely resolutions and exceptional client service.

✨ Ready to make an impact through expertise and care? Apply today and join the One Crawford family!

• College degree or an equivalent combination of education and experience.


• Minimum 2 years insurance adjusting experience with experience in each of at least two lines of business (casualty, property, or marine).


• Personal computer, typing and keyboarding skills


• In-depth knowledge of insurance coverage, practices and negotiating skills in multiple lines of business.


• Familiarity with legal, medical and technical disciplines within specific business lines.


• Strong verbal and written communication skills.


• Good analytical ability and mathematical aptitude.


• Good attention to detail and organizational skills.


• Ability to gather and analyze information, then determine and implement the appropriate course of action.


• Good interpersonal skills.


• Licensing as required by state and local jurisdictions.


• Additional continuing education as required by Crawford Educational Services and as applicable for jurisdictions in which claims are adjusted or investigated.

• Investigate coverage, liability, and damages with all parties involved in a claim as requested by our customers or Crawford and Company or a subsidiary thereof.


• Investigate claims by interviewing claimants, witnesses, establish claim reserves, handle evidence, obtain and interpret official reports, medical reports and claim forms, and attend/participate at mediation, trials or hearings.


• Negotiates and settles claims, sets reserves, and manages litigation within client service parameters and authority levels by obtaining demands and making offers to claimants.


• May present evidence at legal proceedings.


• Provide filings with regulatory agencies, disposing of salvage and pursuing subrogation when appropriate.


• Prepare reports by collecting and summarizing information required by the client and obtained through investigation.


• Self starter capable of working alone or with others.


• Maintains company reputation and insurance product integrity by complying with Federal and state regulations, client and Crawford and Company service standards.


• Maintain expected case loads in multiple lines of business while meeting established service delivery, production, quality, sales and educational objectives.


• May be required to work on-call during off work hours to respond to emergency on-site investigations.


• Maintain professional and technical knowledge through continuing education in multiple lines of business.


• Maintain acceptable product quality through compliance with service standards and compliance with internal quality control initiatives.


• Uphold and project the corporate image by participating in industry organizations and functions.


• Ability to multi–task in a time sensitive environment and handle job responsibilities with a sense of urgency.


• Participates in special projects or performs duties in other areas as requested.


• Upholds the Crawford Code of Conduct.

• College degree or an equivalent combination of education and experience.


• Minimum 2 years insurance adjusting experience with experience in each of at least two lines of business (casualty, property, or marine).


• Personal computer, typing and keyboarding skills


• In-depth knowledge of insurance coverage, practices and negotiating skills in multiple lines of business.


• Familiarity with legal, medical and technical disciplines within specific business lines.


• Strong verbal and written communication skills.


• Good analytical ability and mathematical aptitude.


• Good attention to detail and organizational skills.


• Ability to gather and analyze information, then determine and implement the appropriate course of action.


• Good interpersonal skills.


• Licensing as required by state and local jurisdictions.


• Additional continuing education as required by Crawford Educational Services and as applicable for jurisdictions in which claims are adjusted or investigated.

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