Windows/patching Administrator

Company Introduction

Flexis IT. Pvt Ltd headquartered in Silicon Valley, California, with operation offices in Toronto, Canada and in south Delhi Mohan cooperative. Flexis provides Remote Infrastructure Management, Help Desk Security Services.  

Remote Infrastructure Management 

Flexis is core Remote IT management company in server, cloud, network and desktop management for our clients located in US, Canada, UK and Europe. We Manage all our client IT infrastructure remotely from our Network operation Center (NOC) and ensure availability. We manage Linux and Windows Server, Virtulization ,Amazon Web Services and Azure Cloud, Network – Cisco, Sonicwall, etc. and Databases such as MySQL and MS SQL  

IT Help Desk

Flexis provides support for multi vendor client systems and installation, moves, changes, deskside support & software support. Our goal to provide quick, no-escalation required resolutions, and a personalized experience

Security/SOC Services 

Flexis provides a turn-key, 24x7 SOC as a Service including the technology and security expertise necessary. Flexis inspects logs, monitors and analyzes your customers' security events in real time, provides verified threat notifications, actionable plans to help remediate incidents and responsive breach prevention actions. Our managed security service combines people, intelligence, analysis and technology to provide you with end-to-end security monitoring, threat detection, and incident response.

24/7 Security Operations Center(soc) 

Job description

Roles and Responsibilities

6+ years of experience in Windows administration, troubleshoot, installation and support of Windows, Microsoft/Office 365 and Networking issues.

Monitoring, Troubleshooting and Administration of the IT Infrastructure - Servers, Backup & Antivirus

Candidate must have skills to troubleshoot clients IT issues independently.

Should have deep knowledge of Windows Administration, Windows Server Installation and Knowledge and working experience in Back up Approach, MS Patch administration, and Domain controller.

Experience in Managing Microsoft Windows servers with Active Directory, DNS, DHCP, File server, Print Server, and Group Policies.

Experience in Managing Virtualized Environment using Hyper-V and/or VMWare

Configuration and troubleshooting of various operating systems like Windows 2012/2016/2019

Manage Windows Server Backup procedures and configuration is plus

Managed/Migrated Microsoft Exchange Server and Microsoft 365/Office 365

Windows Patch Management

Schedule and deploy third-party application patches across managed endpoints.
 Validate successful patch installation and remediate failed deployments.                                                                              Investigate and resolve patch-related issues, application conflicts, and installation errors.

Coordinate with Service Desk and Endpoint Engineering teams when patching impacts users or business operations.

Maintain patch compliance metrics and ensure systems meet organizational security standards and SLA requirements.   

Document exceptions, application compatibility concerns, and remediation actions.