Rental and Used Equipment Coordinator

Join the MHI Team as a Rental and Used Equipment Coordinator!

Material Handling Inc., a leading forklift and material handling equipment provider in the Southeast. For more than 45 years, we've been thriving, and we want you to be a pivotal player in our team of over 200 employees --- spanning ten branches across AL, GA, KY, TN, and SC.

At MHI, we're all about family values and hard work. We will strive to be the best overall partner supplier to all our clients, to provide opportunity for every employee to reach their full potential and maintain sustained profitability through honesty, integrity and doing the right thing. As a privately held company, we maintain the freedom to prioritize our people by upholding our culture and values while remaining competitive in the marketplace.

We're seeking dedicated, collaborative individuals who thrive on tackling new challenges daily. We recognize that our employees are fundamental to our success, and we're dedicated to fostering a work environment that enables our team to reach their fullest potential. It's not just a job, it's a career.

We are looking for a Rental and Used Equipment Coordinator to manage the day-to-day operations of our equipment rental and used function. This role is key in helping internal and external customers secure the equipment they need—always with accuracy, speed, and extraordinary customer service.

What You’ll Do

• Assist customers in determining the right rental equipment for their needs.
• Maintain accurate rental logs, paperwork, and system entries (AS400).
• Coordinate rental equipment delivery, pickup, and preparation with service and battery departments.
• Keep rental assets organized, tracked, and ready for use at all times.
• Accurately quote rental costs, prepare contracts, and document equipment condition (Record360).
• Perform daily yard walks, track inventory, and share updated availability with leadership and sales.
• Support used equipment sales—listings, billing, preparation, and delivery.
• Partner with service, sales, and other departments to control costs, complete preventive maintenance, and deliver customer satisfaction.
• Pursue new rental opportunities to help grow the business.
  

What We’re Looking For

• Strong communication skills (written and verbal) and ability to build relationships.
• Excellent organizational and time-management skills; able to juggle multiple priorities.
• Positive, “can-do” attitude with a sense of urgency.
• Attention to detail and accuracy in contracts, records, and documentation.
• Comfortable with computers and systems (AS400 experience a plus).
• Knowledge of material handling equipment and customer applications preferred but not required.

• High school diploma or equivalent (preferred).
• Strong communication skills with the ability to interact effectively with teammates and customers.
• Excellent organizational, time management, and attention-to-detail skills.
• Self-motivated with a strong work ethic and customer-first mindset.
• Proficiency in computer skills; Microsoft Office experience preferred.
• Strong problem-solving ability and creative thinking.
• Quick learner, adaptable in a fast-paced environment.
• Basic math skills for quoting, billing, and reporting.
• Team-oriented with the ability to manage multiple priorities and deadlines.

Preferred Qualifications

• Previous experience in equipment rental, material handling, or a related industry.
• Knowledge of forklifts, warehouse equipment, or similar machinery.
• Customer service or sales support experience.
• Familiarity with billing, collections, or basic accounting processes.

Work Environment & Schedule

• Standard hours: Monday–Friday, 8:00 – 5:00 PM.
• Flexibility required to work beyond business hours or weekends based on workload.
• Work is primarily office-based with occasional exposure to mechanical parts, fumes, weather, and moderate noise.

Material Handling Inc.’s commitment to you: A family owned and operated business that prioritizes well-being of employees.

• Health Insurance – three different plans to choose from
• Voluntary Dental Insurance
• Voluntary Vision Insurance
• Company Paid Life Insurance
• Additional Life Insurance if desired
• Short & Long-Term Disability
• 401k – with employer match

If you're enthusiastic, eager to learn, and have a desire to contribute to a team that values safety and customer service, we encourage you to apply for this position.

 MHI is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other protected characteristic under applicable law. All qualified applicants will receive consideration for employment without regard to any legally protected status.