Rental Coordinator

Company : Raymond Storage Concepts

Job Description - Rental Coordinator

Rental Coordinator

Pay: $23 - $25 Per Hour

Raymond Storage Concepts is a leading provider of customized material handling solutions, dedicated to warehouse and fleet optimization. We provide a wide range of innovative solutions that drive effectiveness for our customers through the optimization of people, processes and facilities. We are an authorized sales and service center for the Raymond Corporation, a member of the Toyota Industries family of companies, and leading global provider of best-in-class material handling products and intralogistics solutions. Headquartered in Cincinnati, we service our clients throughout Ohio, Kentucky, Southeast Indiana and West Virginia through a network of regional locations, including Columbus and Louisville.

For additional information on Raymond Storage Concepts, please visit www.raymondsci.com.

Benefits

Competitive benefit package including medical, dental, vision, life & disability
Company paid short-term disability insurance
401k retirement plan with company match
Employee Discount Program
Volunteer Time Off
Paid Time Off
Referral Bonus
Fun, competitive & team-oriented company culture

Position Overview

Reporting to the Corporate Rental & Renewed Manager, the Rental Coordinator is responsible for forklift pricing, processing, auditing and documentation. This role also collaborates with intra-departmental teams to ensure accuracy and smooth operations and handling of various administrative responsibilities. This position is an in-office position (Monday – Friday) based out of the RSCI Columbus office.

Key Responsibilities (including, but not limited to):

Coordinate and process internal and external forklift rental requests and general inquiries for material handling equipment.
Ensure proper equipment is delivered, picked-up, properly serviced and invoiced.
Sourcing equipment, which includes collaborating with customers to determine their material handling equipment needs and providing appropriate recommendations.
Ensuring customers rental request is followed up with via-email or phone in a timely manner.
Providing and receiving rental documentation.
Daily maintenance of numerous files.
Communicate directly with customers, sales representatives, and Customer Care Managers.
Prepare rental agreements, ensuring all necessary documentation is completed accurately and in a timely manner.
Schedule and coordinate delivery and pick up of rentals and customer-owned equipment, including batteries and chargers.
Assist service department with delivery and pickup of install equipment.
Communicate with customer and sales team regarding problems, concerns and opportunities as they pertain to the Rental Department.
Willing to be cross trained to support other departments.
Be familiar with the specifications and functions of all equipment in the rental fleet.
Compile reports: utilization, sales commissions, payables.
Coordinate billing through correct accounts and other major/national accounts as required.
Track (physical) rental fleet (trucks, batteries and chargers) through RSCI documentation process.
Maintain control of all sublet rental equipment.
Going into warehouse to select forklifts, batteries and/or chargers.
Checking in with local service centers for updates on rental preps.
Auditing returned rental equipment for damages and following process for customer billing for damages.
Equipment Swaps (Renewed, Rental, Power)
Processing rental call offs
Perform audit functions within department for documentation, inventory, work orders, rental orders, and any others assigned by rental lead or manager.
Perform other duties as assigned.

Qualifications

Previous coordinator experience in a sales and/or rental department
High school diploma or equivalent
Excellent written and verbal communication skills
Excellent Organizational Time Management skills
Proficient in Microsoft office Suite and similar software
Must be able to maintain effective working relationships with employees, Co-workers, and Managers in other departments

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Rental Coordinator

Job Description - Rental Coordinator

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