Rental Coordinator (Suffolk)

For over 50 years, the management at Starr Motors have worked to create an amazing environment for both its customers and employees.  Many family owned businesses boast about opportunity for growth and owner interaction, but at Starr Motors we strive to make everyone feel that they are an honored guest in our home, every day, every time without fail.  Starr Motors is interested in finding talented individuals that are looking for a rewarding and challenging career in the automotive industry.

WE OFFER:

• Paid Holiday and Vacation Time


• Thrift / Savings Plan : 401K


• Employee Healthcare Benefits


• Short and Long Term Disability Programs


• Dental Insurance Programs


• Financial Planning options


• Employee Discounts


• Unemployment Insurance


• Workers’ Compensation


• Overtime at Special Events


• Comprehensive training

RESPONSIBILITIES:

• Greets Customers on the phone and in person in a pleasant and professional manner


• Answers incoming phone calls in a prompt, polite, and professional manner


• Schedule rental appointments and reservations


• Communicate with callers and visitors in a professional, friendly, and efficient manner


• Type memos, correspondence, reports, and other documents


• Create monthly marketing campaigns to provide more business for the rental department


• Provide customer follow up


• Maintain relationship with customer


• Work closely with the service department to create a simple transition from Service to Rental


• Follows up on accounts receivable to maintain satisfactory levels of payment


• Maintains a professional appearance and a neat work area.


• Keeps and assists in keeping a clean and organized work area.


• Maintain rental fleet


• Schedule rentals for insurance customers


• Reconciles nightly deposits


• Checks vehicles upon pick and return


• Completes rental contract, explains rental policies and procedures, verifies credit card and obtains customer signatures and deposit

REQUIREMENTS:

• Good time management skills


• Outstanding communication skills


• Professional work ethic


• Superior customer service skills


• Outgoing and friendly personality


• High School Diploma or equivalent, some college preferred


• Proficient with basic computer applications


• Ability to work in a fast-paced environment