Representative HR Site Support

The Talent Relations Manager is first and foremost responsible for team member relations, recruiting and satisfaction.  He/She is responsible for team member relations and satisfaction linked to the guest.  He/ She is responsible for all talent management processes and practices within the store. 

Key Responsibilities: 

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  When a guest enters my area or department, my first and most important responsibility becomes to acknowledge, greet, and engage that guest 

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  Has oversight of talent management processes at the store including investigations, performance reviews, corrective actions, and terminations 

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  Accepts and processes all applications and works with managers on staffing needs within the store 

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  Conducts interviews for all store positions 

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  Evaluates HR practices at the store to ensure best practices are implemented 

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  Provides coaching and counseling to team members 

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  Ensures all paperwork related to talent management practices is complete, on time, and accurate 

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  Knows every team member by name in the store and is along with store management responsible for positive talent relations and development plans 

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  Conducts new team member orientation and ensures proper training is implemented across the store 

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  Ensures all new full time team members understand benefits and how to complete benefits paperwork 

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  Conducts exit interviews, tracks turnover and retention, and monitors staffing trends 

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  Responsible for all payroll procedures for store team members 

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  Works closely with Store Director on store wide communications 

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  Oversees team member recognition and communication programs in the store 

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  Responsible for identifying areas of opportunity throughout the store 

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  Responsible for proper investigation and documentation of all team member incidents and accidents 

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  Performs other duties as requested or required by upper management 

Key Requirements: 

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  Must be 18 years of age or older 

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  Minimum of one year experience preferred 

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  College degree preferred 

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  The Talent Relations Manager is required to work a minimum of 48 hours per week. This will involve varying shifts throughout the week depending on the store needs 

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  Must be able to lift up to 30 lbs and stand for long periods of time (up to 6 hours) 

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  Perform all other physical aspects of the job including bending, squatting, lifting, climbing, and walking 

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  Ability to function as a team member and get along with others 

This job description is intended to provide a high-level of general requirements for this position. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure proper operations.