Residency/Fellowship Coordinator

Default Work Shift:

Day (United States of America)

Hours:

40

Salary range:

$26.42 - $40.15

Schedule:

Full Time

Shift Hours:

8 Hour employee

Department:

GME Program Office

Job Objective:

Responsible for providing support to the residency/fellowship/clerkship program and ensuring the operational components are functioning in an effective manner

Job Description:

Education:
Required: Bachelor’s Degree or two (2) years of related experience in lieu of degree

Licensure/Certification:
Preferred: Training Administrators for Graduate Medical Education (TAGME) Certification

Experience:
Required: Two (2) years of experience in a higher education academic setting working with students or in healthcare working with Residents or bachelor’s degree in lieu of experience
Preferred: Experience in medical education or residency program

Reports To: Director of Medical Education Admin with dotted line to Residency/Fellowship Program Manager
Supervises: N/A
Ages of Patients: N/A
Blood Borne Pathogens: Minimal/ No Potential

Skills, Knowledge, Abilities:

Ability to establish/maintain positive interpersonal relationships with all levels of the organization, Ability to operate basic office equipment, Ability to plan, organize and prioritize multiple tasks/projects; ability to influence and negotiate, Ability to take initiative, be innovative and work effectively in a variety of settings, Requires strong customer service, problem solving, project management and teamwork skills, Strong interpersonal, organizational and analytical skills, Strong knowledge of excel, power point and word applications, Written and verbal communication skills

Essential Responsibilities

1. Demonstrates compliance with Code of Conduct and compliance policies, and takes action to resolve compliance questions or concerns and reports suspected violations.
2. Provides administrative support to the Program Director, Program Manager, and trainees (residents, fellows, and/or medical students).
3. Educates staff, trainees, and faculty in proper adherence to policies and procedures.
4. Prepares and delivers program reports and correspondence in a timely manner.
5. Maintains AMION scheduling system & MedHub trainee database.
6. Assists the program director in meeting and complying with the current standards established by regulatory and accreditation bodies.
7. Compiles and submits accurate reports to certifying bodies and other professional organizations.
8. Assist Program Managers in accreditation site visits, including preparation of site visit documentation.
9. Develops and creates trainee and program evaluation reports, such as trending data to identify areas for improvement and tracking of data demonstrating the effect of interventions.
10. Communicate with multiple specialty departments and faculty to coordinate the trainee daily activities including rotation scheduling and assignments, organization and scheduling of educational conferences, and trainee evaluation process completion.
11. Scheduling, organizing and preparing agendas/materials/minutes for training program related meetings
12. Maintain and track trainee attendance, including attendance of educational conferences/meetings.
13. Assist Program Manager with coordinating travel plans and oversees preparation of travel vouchers for residents, director, assistant director, and faculty for approved program travel.
14. Assist Program Manager with trainee recruitment processes, interviews, tours, preparing applicant materials, data collection of interview summary information, and NRMP rank.
15. Maintains accurate and complete confidential files and records of trainees.
16. Monitors duty hours, evaluations, trainee rotations, procedure logs and scholarly activities for accuracy and completion.
17. Maintains website information on intranet.
18. Execute trainee electives, completing all paperwork, contracts and sending to outside teaching sites.
19. Assist with trainee onboarding, collection of contracts, scheduling trainee training, meal badges, white coats, pagers, business cards, and scrubs.
20. Assist Program Manager with assistance of trainee housing.
21. Assist Program Manager with proctoring the in-service/in-training annual exams.
22. Assist Program Manager with coordinating and planning of all training program social events and annual trainee graduation.
23. Identifies and implements processes to improve quality and customer service.
24. Performs other duties as assigned.