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Resident Care Manager, Senior Living

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Job Description - Resident Care Manager, Senior Living

Eventide Sheyenne Crossings Senior Living is currently seeking a Resident Care Manager, RN to oversee the day to day operations of the assisted living and memory care.


The Resident Care Manager oversees the administrative and operational functions of the Senior Living Apartments in accordance with current federal, state and local standards, guidelines and regulations that govern the facility and ensures that the highest degree of quality care is maintained at all times to all residents.


Ideal Candidate



  • Must have an active ND RN license or be able to obtain upon hire

  • Long Term Care and/or Senior Living experience preferred

  • Previous Manager or Supervisor experience preferred


Essential Functions:



  • Performs initial assessment of potential residents to determine eligibility for move-in.

  • Performs assessments of current residents at critical points of change including changes of condition or changes of services.

  • Plans, organizes, implements, and evaluates continuous functioning of the department as well as the quality of resident care on the unit while applying best practices.

  • Assesses needs and develops a plan of care with the resident and their family. Develops a vulnerable adult care plan as appropriate for new residents. Obtains physician’s orders in a timely manner and according to policy, and reports significant changes to the physician.

  • Receives and sends medical faxes between other health care providers.

  • Observes residents reactions to medications and procedures, monitors vital signs, detects deviations and measures resident progress.

  • Maintains accurate resident records reflecting the resident’s condition, nursing needs, observations, actions taken, treatment and progress in a timely manner and according to policy.

  • Maintains awareness of changes in state and federal regulation to assist in implementing changes needed.

  • Serves as the primary contact person to meet and appropriately handle resident and/or family concerns.

  • Provides positive interaction with the residents. Communicates to families any concerns and/or change of condition in a timely manner.

  • Works outside of regularly-scheduled shifts on occasion to maintain connection with staff on all shifts and to maintain awareness of concerns and needs not identified on day shifts.

  • Monitors and supervises all staff in maintaining accurate documentation on residents according to established policies, procedures and standards.

  • Is a mandated reporter and aware of the Elder Justice Act; reports Vulnerable Adult incidents in a timely manner according to regulation; performs investigations to determine cause and action needed for improvement.

  • Actively participates in quality improvement projects and monitors change.

  • Provides input and monitoring of appropriate Medicare, MSHO (if applicable), and insurance usage by residents.

  • Continually evaluates appropriateness of resident placement on the unit. Department: Senior Living

  • Actively participates in the orientation of new employees.

  • Monitors and supervises all resident care staff and care given on the unit according to established policies, procedures and standards.

  • Responsible for job performance appraisals of resident care staff. Any disciplinary actions for resident care staff are to be performed in consultation with the Director of Nursing.

  • Provide ongoing coaching and education to resident care staff.

  • Assists staff in preparing for state and federal inspections.

  • Evaluates staffing needs and maintains adequate staffing. Assists in interviewing and selection process for new employees, as needed.

  • Assesses educational needs of the department, provides input, and assists in the determination of competency.

  • Coordinates and conducts educational and informational staff meetings on a regular basis, including assistance with orientation of new employees.

  • Identifies and obtains financial information from residents relating to reimbursement for services rendered. Ensures that all services provided are included on the service plan.


#ESLCLeader

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