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Resident Care Supervisor

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Job Description - Resident Care Supervisor






Responsibilities/Qualifications






The Detroit Free Press has ranked Homestead as a TOP WORKPLACE, and we are hiring!

 

Homestead provides care in a Senior Living Facility in Westland and is hiring a Resident Care Supervisor who will act as a key point of contact for residents, business leaders, managers, and families to ensure that company goals and milestones are met.

 

The supervisor will lead the caregivers with a positive attitude and respond to all the needs of the residents. This is an on-call position. Must have good communication skills with all levels of staff and management. Previous experience caring for seniors and managing care staff is a requirement. This position will be helping our dementia residents. Love for seniors is a must!

 

Previous experience caring for seniors, managing care staff and able to be on-call as needed, are requirements. Full time, First shift 7:00am 3:00pm

 

 

Duties include but not limited to:

  • Maintain employee files
  • Review shift supervisor checklists
  • Cover open shifts as needed, including call offs. Keep on-call phone
  • Assist residents with care: dressing, bathing and toileting
  • Follow up on issues, review 24 hours logs –corrective actions for med errors, absences, etc.
  • Assess any care complaints
  • Payroll – review for missed punches, missed lunches etc. and follow up
  • Enter shift pick-ups and shift trades
  • Create schedules for staff and prepare shift assignments
  • Schedule and interview applicants
  • Conduct QA audits, review Incident reports/med errors and put interventions/training in place – involve nurse as necessary
  • Meet with each new admit to discuss needs and expectations, audit of med waiver and private pay charting, updates to med waiver counselors, med cart audit every other week
  • Order clinical supplies
  • Conduct monthly care audit on all resident assistants, conduct monthly med pass audit on all med tech’s,
  • Ensure government forms are completed and correct

Benefits:

  • Opportunities for advancement
  • Medical, dental and vision insurance
  • Employee recognition events
  • Paid time off

 

Requirements needed:

  • Prior experience managing a senior living facility (2 years). Dementia unit is a plus
  • Able to be on-call for all three shifts, as needed
  • Ability to handle multiple priorities effectively and delegate responsibilities to the appropriate individuals
  • Excellent written and verbal skills for effective communication and the ability to facilitate small group presentations
  • Proficient in organizational, time management skills
  • Demonstrates good judgment, problem solving and decision-making skills
  • Demonstration of proficiency in computer skills
  • Ability to work weekends, evenings and flexible hours as needed for resident care/services, must be available to our residents at peak service times and as needed 

 





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