Resident District Manager

Role Overview

• Sodexo is hiring our Resident District Manager (RDM) as the senior-most Sodexo leader overseeing a comprehensive Integrated Facilities Management (IFM) portfolio for Hobart and William Smith Colleges.


• This executive-level role is accountable for strategic direction, operational excellence, financial stewardship, and long-term partnership development across all facilities disciplines.


• The RDM will guide a large, unionized workforce and collaborate closely with campus leadership including C?suite executives, trustees, and senior administrators to ensure the university’s built environment supports its academic mission, sustainability goals, and long-range capital strategy.


• This role requires a visionary IFM leader with deep expertise in complex operations, a strong command of financial and contractual governance, and the ability to influence decisions at the highest levels of the organization.

What You\'ll Do

• Serve as the primary Sodexo executive liaison to university leadership, shaping long-term facilities strategy, operational priorities, and capital planning initiatives.


• Lead a multi-disciplinary IFM organization encompassing physical plant, custodial, grounds, environmental health & safety, energy management, and construction services.


• Oversee a combined operating and capital portfolio exceeding


• $9M annually, ensuring rigorous financial controls, forecasting accuracy, and contract compliance.


• Develop multi-year financial plans, lifecycle asset strategies, and capital investment recommendations aligned with client priorities and Sodexo performance commitments.


• Provide executive oversight for all facilities operations, ensuring safe, reliable, and high-performing campus environments.


• Lead complex construction, renovation, and infrastructure projects from concept through closeout, ensuring alignment with institutional goals and regulatory requirement


• Build and maintain trusted partnerships with C?suite leaders, faculty, staff, students, and union representatives.

Position Summary

• Functions as the central point of contact for one complex account with multiple locations, and possibly multiple contracts.


• Oversees performance of unit management including budget development, client relations, sales and profitability performance, conformance with company policies and procedures and staff training and development.


• Liaison between company resources and unit operating managers.