Resident Manager - New York, NY

Overview

Rose Associates is your gateway to an exhilarating realm of real estate innovation. Our dynamic services platform spans development, management, leasing, and marketing, catering to private and institutional property owners globally. In the unparalleled market of New York City, where unique needs and challenges abound, we've solidified our position as the go-to industry leader. 

Established in 1925, Rose Associates boasts almost a century of New York real estate expertise, continuously expanding across the tri-state area. Join us on the forefront of innovation and growth – Rose Associates is where excitement meets opportunity!

We are searching for a vibrant and experienced Resident Manager to oversee daily operations in our residential rental community. Your responsibilities will include managing the building services team, ensuring staff performance, and maintaining resident satisfaction and financial success. We're on the lookout for a candidate who demonstrates exceptional leadership, adept problem-solving, and efficient multitasking. Clear communication, a solid grasp of building mechanical infrastructure, and strong organizational skills are key. The role also involves overseeing expenses, managing contractor performance, ensuring building compliance, monitoring systems, and implementing preventative maintenance for optimal building performance and resident contentment. If you're ready to take charge in a dynamic environment, apply now to be our Resident Manager.

Essential Job Functions

• Manage daily property operations
• prioritize tenant concerns, and ensure timely maintenance
• Coordinate preventive maintenance, oversee compliance with audits and local laws, and manage repairs by obtaining vendor quotes and scheduling tasks. 
• Implement corporate maintenance procedures, coordinate with contractors, negotiate and manage service contracts, and ensure compliance with quality, safety, and legal standards. 
• Assist in budget development and management for building maintenance, regularly review variances, control expenditures, identify cost savings, and prepare reports for management. 
• Respond to building emergencies, supervise construction projects, enforce safety protocols, conduct inspections and training, and maintain accurate records, including investigating and reporting accidents/incidents.
• Oversee and assess staffing requirements within the building, ensuring optimal workforce management. 
• Must be present on-site and be able to move throughout the building to address building related matters and meet with tenants, staff, vendors and visitors. 
• Ability to ascend and descend stairs, as well as positioning oneself in small spaces for building inspections and maintenance repairs and lifting and moving large or heavy objects in excess of 50 pounds. 
• Must be comfortable with exposure to varying environmental climates and circumstances. 
• Proficiency in navigating computers and property management software, to include Microsoft Office and Yardi. 
• Required to respond to emergencies and be on call 24 hours. 

Qualifications

• A minimum of 4 years in maintenance and staff management, strong self-management skills, professional demeanor. 
• Experience opening a new construction, lease-up building is required. 
• Optimize building efficiency with sustainable energy practices, grid interactive maintenance, and modern security technologies. 
• Proficient in various mechanical systems for cost-effective solutions. 
• Possess the required licenses and certificates (Certificate of fitness S12, Certificate of fitness S-13 Certificate of fitness S-95, Certificate of fitness P-99, EPA 608 Universal).
• Strong communication skills with staff, property management teams, and senior management.