Residential Assistant Maintenance Manager
Location: Mundelein, IL 60060
Job Description
We are seeking an Assistant Residential Maintenance Manager for our multifamily housing community in Mundelein, Illinois. Our maintenance personnel are a vital part of the property management team. In this role, you will work closely with our Service and Community Managers to manage the community's day-to-day operations.
You will help to oversee and manage the service team to ensure outstanding resident service and maintain all mechanical systems. This position requires a hands-on leader who is committed to maintaining a safe, efficient, and well-maintained community environment.
Our compensation range is $28 to $30/hr., commensurate with experience and skill level, plus commissions and quarterly bonus potential.
Benefits we offer:
- Competitive Compensation
- Commission for lockouts and renewal leases
- Emergency on-call travel pay
- Quarterly Bonus Eligibility
- Medical, Dental and Vision Insurance
- Life, Critical Illness and Accident Insurance
- Short-term disability insurance
- An HSA and an FSA
- Wellness Program
- Employer-Paid Life Insurance Benefit
- Employer-Paid Long-Term Disability Benefit
- Paid Vacation and PTO
- Thirteen (13) paid holidays
- Paid time off for your birthday and your work anniversary
- Two (2) volunteer days to support your favorite charitable organization(s)
- Paid maternity leave
- 401(k) with a generous employer match
- Employee Assistance Program
- Fun team-building company outings
- Continuing Employee Education and Development
- Opportunities to advance in your career
Responsibilities
- Assist in managing daily service team operations.
- Oversee and perform maintenance requests and ensure timely and effective resolution.
- Assist with unit turns to ensure units are move-in ready and deadlines are met.
- Maintain and repair mechanical systems, with a focus on plumbing and electrical systems.
- Collaborate with Service and Community Managers to uphold community standards and resident satisfaction.
- Help train, mentor, and support maintenance staff to foster a cooperative and positive work environment.
- Ensure compliance with safety regulations and property policies.
- Participate in inspections and preventive maintenance programs.
- Be willing to participate in a rotating, emergency on-call schedule.
- Assist with 24/7 snow removal in the winter months.
Qualifications
- At least 3 years in multifamily housing with advanced knowledge of plumbing and electrical systems.
- Experience in service management within a residential community or similar environment.
- Strong leadership and team management skills.
- Excellent communication and interpersonal abilities.
- Ability to work collaboratively to create a positive and cooperative work environment.
- Problem-solving skills and attention to detail.
ABOUT US TLC Management is a Chicagoland-based company that exclusively owns, operates, and manages its residential communities. We are dedicated to maintaining high standards, offering more than rental apartments by fostering a genuine sense of community and delivering exemplary customer service. Our goal is to exceed expectations through well-maintained properties, desirable locations, and responsive service. We support ongoing training and professional development, and encourage team members to share ideas and suggestions so we can continue to improve as an employer. TLC Management Co. provides equal employment opportunities for all, regardless of race, color, religion, sex, national origin, age, disability, or any other legally protected classification. Our company's policy is to hire and promote the most qualified applicants and to comply with all federal, state, and local equal employment opportunity laws.
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