Residential Case Manager - Luce Street

We are Hiring! 

Job Posting: Residential Case Manager 

Location:  Elmira, NY

Department:  Gateways

Employment Type:  Full-Time

Schedule:  Varying Days 6am-2pm, Evenings 2pm-10pm, some weekends

Salary:  21.50-22.50/hr. 

As a regional agency of Catholic Charities of the Diocese of Rochester, Catholic Charities of Chemung and Schuyler Counties has offices in Elmira and Watkins Glen and is rooted in a deeply held belief in the dignity of all people. We work to reduce poverty, promote wellness and self-sufficiency, and advocate for social justice.

If you’re looking for an opportunity to express and explore your passion for helping others, then join a team that truly makes a difference DAILY, in people's lives. Don't miss out on being a part of something special!

General Description

The Residential Case Manager (RCM)’s core function is the coordination of care for resident services, providing direct services to residents and assisting in the day-to day activities of running the Luce St. Community Residence household.

Essential Duties

• Provide a wide array of rehabilitative and supportive services, which focus on intensive, goal-oriented intervention to address issues identified by and specific to a resident’s needs regarding community integration or goal-oriented interventions which focus on improving or maintaining skills to enable a resident to transition to a more independent housing setting. 
• Responsible for the documentation, development, and/or implementation of the following: assessments, service plan goals, service plan reviews, hospitalizations, discharge planning, progress notes, and income in accordance with OMH regulations. Documentation includes both written and data entry as required.
• Maintain accurate case file records and reports based on the requirements of each funding source/program. 
• Submit resident files to the SRS within 28 days of admission for a complete file audit and review, ensuring compliance with program regulations, policy, procedure, or business practice. 
• Responsible for the renewal of file documents with expiration dates that include but not limited to; Release of Information (ROI) and/or Consents to Release Information, and Physician Authorization’s. 
• Meet regularly with the Senior Resident Supervisor (SRS) for a review of file documentation. 
• The RCM is responsible for filing documentation in accordance with funding regulations, agency policy, procedure, or business practice. 
• In collaboration with SCR is responsible for ensuring that the CR is maintained at standards established for recertification; reporting the need for household furniture/supply replacement or property maintenance in accordance with agency policy, procedure, or business practice. 
• Assist residents, as necessary in complying with recommendations given by their treatment/service providers.
• Act as an advocate/mediator for residents experiencing difficulties with treatment/service provider(s), employment, or funding related issues to ensure that the rights and confidentiality of the resident are not overlooked or denied. 
• Act as a resource and assist residents transitioning from the program to a more/less restrictive level of care, ensuring a continuity of care with providers and funding streams. 
• Conduct routine bedroom inspections to identify those who may need help keeping their rooms clean; communicating concerns to the SRS and working with the residents to maintain their space.
• Participate in the maintenance of the home-like atmosphere, including family-style dinners, household chores, in-house activities, shopping, outings, etc. 
• Attend staff meetings, treatment team/provider meetings, and staff development/training seminars in accordance with agency policy, procedure, or business practice. 
• Participate in the food pantry services of the CR in accordance with the Food Bank of the Southern Tier. 
• Other duties as assigned.

***Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet

Qualifications

A high school diploma or equivalent and:

At least three (3) years of practical and or paid experience working with individuals in an 

OMH related program. OR Associates degree or successful completion of at least sixty (60) hours of college study in human services field and at least two (2) years of practical and or paid experience with individuals in an OMH related program. 

Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Specific abilities required by this job include; Use hands to manipulate, handle, feel, and control items or equipment, including motor vehicles. Stand, sit, walk, bend, stoop, kneel, and reach. Climb up or down stairs. Able to reach above or below shoulders. Occasionally lift or move objects weighing up to 10 lbs. Sitting at a desk or in a vehicle for long periods of time to perform certain job functions. Be able to read, write, and interpret written documents. 

Compliance:  Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing, and documentation standards. Any offer of employment will be contingent upon successful completion of a background check. CCDOR considers all background check information in accordance with applicable law.

Top Benefits and Perks:

• Competitive salary and 403b retirement plan 
• Generous time off package and work-life balance 
• Comprehensive benefits package 
• Supportive and collaborative environment 
• Opportunities for growth and development 
• Intrinsic reward of truly making a difference in people's lives 

Join us and help make a positive impact on our community!

***Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet