Residential Loan Closer II

This position is primarily responsible for providing effective, efficient and timely ongoing support in the closing of residential and consumer loans.

Essential Functions:

1. Provide professional, courteous, and efficient service to all internal and external customers while facilitating the loan closing process.
2. Comply with federal and state banking regulations, as well as with all Bank and department policies and procedures.
3. Efficiently navigate, verify and update loan data in the Bank’s loan origination system (LOS) and information within the Secondary Market investor’s website(s).
4. Proficiently Calculate fees and charges including prorating real estate taxes, payoffs and other insurances associated with closing transactions. 
5. Effectively prepare and verify accuracy of Residential Loan documentation and Consumer/Collateral Loan documentation and assure regulatory compliance with HMDA, TRID, RESPA, Regulation Z, Regulation B, Flood and any other applicable regulations.
6. Ensure the loan file includes proper title vesting, legal descriptions and appropriate title affidavits.
7. Review and validate loan documentation and closing figures prepared by closing agents prior to closing.  
8. Book/Board portfolio loans onto the Bank’s core system, disburse loan funds into correct General Ledger accounts, pay third party vendor invoices and prepare and approve wires and/or checks for closing agents.
9. Package Secondary Market closed loans for delivery to investor for sale. Process wire funds when received from Secondary Market investor(s).
10. Ensure closed loans contain documents with proper signatures, dates and other relevant data to guarantee timely delivery of the file to Completion for QC Review.
11. Monitor, complete and assist team members in reconciling General Ledger account inaccuracies as indicated by Accounting.
12. Process incoming wire transfers as required. 
13. Complete HELOC check orders and deliver as requested. 
14. Actively assist in managing the closing pipeline and Closing Calendar requests.

Other Duties and Responsibilities:

1. Attend all required staff meetings and trainings.
2. Perform other miscellaneous duties or special assignments as required or assigned.
3. Electronically file documents for recording at the Registry of Deeds and files UCC’s with the Secretary of State, as needed, or provide documents to the title attorney as required.  
4. Perform general filing, typing and extensive use of PC.
5. Communicate with Loan Officers, real estate agents, attorneys, tax offices, customers and all other parties involved with loan closing.
6. Serve on various committees as assigned.

Position Qualifications and Education Requirements:

• High school graduate or equivalent.
• Minimum two years of experience in secondary market loan closing documentation or similar background preferred.
• Solid knowledge of loan compliance, banking regulations and procedures and documentation.
• Elevated understanding of the loan process.
• Ability to deliver quality work during times of increased volumes.
• Excellent written and verbal communication, organizational and interpersonal skills, particularly in working with documentation that requires special or confidential handling.
• Capacity to interpret title packages and recognize title defects/inaccuracies.
• Team player.
• Excellent customer service skills.
• Commitment to ongoing learning.
• Ability to adapt to changes in priorities quickly.
• Able to interact harmoniously, professionally, cordially and effectively with others, focusing on the attainment of bank goals and objectives through a commitment to teamwork.
• Proficiency with Microsoft Office products; comfortable learning new software as required.
• Strong attention to detail with good organizational skills.
• Ability to work independently and as a team player.
• Ability to, with or without accommodations, read/see/comprehend documents on computer screens, to communicate the required information effectively in person, via telephone or Zoom calls and to operate a computer and other office equipment.
• Dependable and conforms to punctuality and attendance standards.

Working Conditions:

• Physical surroundings are generally pleasant and comfortable with protection from weather conditions but not necessarily from temperature changes.
• Ability sit or stand with freedom of movement on a regular basis.
• Extensive operation of computers and other office equipment requiring dexterity, coordination and frequent use of hands.
• Some use of personal vehicle for business calls, site visits and other needed travel outside of the bank.
• Able to travel to all bank locations.
• Capacity to lift items weighing approximately thirty-five pounds.

Those holding this position must be capable of performing all duties and responsibilities, either unaided or with the assistance of a reasonable accommodation, as determined by management.

The Bank has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the bank reserves the right to change this job description and/or assign tasks for the employee to perform, as the Bank may deem appropriate.