Residential Program Manager

Community Options, Inc. is a national non-profit agency providing services to individuals with disabilities in 12 states. 

We are actively seeking an experienced Residential Program Manager in Manhattan, NY. The Program Manager leads a team to provide person-centered care tailored to meet the needs of individuals with intellectual and developmental disabilities. This person will support teams with day-to-day operations and challenges to achieve programmatic goals.

Starting pay is $23.00/hour

Responsibilities

• Lead and train teams to support programmatic initiatives, goals, daily routines, and the unique needs of individuals with intellectual and developmental disabilities


• Manage staff schedules and ensure shifts are adequately staffed


• Provide training on daily routines including cleaning, cooking established meal plans, feeding, medication administration, and maintaining personal hygiene


• Manage team performance through effective communication, training, performance management, staff meetings, and employee recognition


• Develop and implement activity programs including the Meaningful Day curriculum


• Communicate with the families and guardians of individuals we support as needed


• Develop and update Individual Support Plans (ISP)/Person-Centered Plans (PCP) with an interdisciplinary team to include any concerns, observations, and behavioral developments


• Ensure individuals are supported per their ISP/PCP including medication management, meal planning, and behavior management


• Ensure program documentation and billable records are completed accurately and timely


• Assist with monitoring the finances of individuals ensuring purchases are approved and accounted for with documentation


• Monitor the health and medical needs of individuals and immediately report any concerns


• Manage relationships with the families and guardians of the individuals in our care


• Ensure work locations and vehicles are clean, well maintained, and stocked with necessary supplies including groceries, medications, and cleaning supplies


• May be required to fill shifts when staffing issues arise


• Employees must cooperate with the licensee and department staff in any inspection, inquiry or investigation


• Additional tasks and responsibilities may be assigned

Minimum Requirements

• High School Diploma or GED; bachelor’s degree preferred


• Complete all state and agency required training per state guidelines


• Valid driver’s license with a satisfactory driving record


• Experience supporting individuals with intellectual or developmental disabilities


• Knowledge of state regulatory agency operations and standards relevant to supporting individuals with intellectual or developmental disabilities


• Team oriented with demonstrated leadership experience


• Experience with problem solving against multiple priorities


• Ability to establish a comfortable and supportive relationship with individuals receiving supports


• Ability to exercise good judgment and remain calm in crisis situations


• Excellent verbal and written communication skills


• Excellent time management skills

Working Conditions

• Work in residential programs, day programs, and in the community


• Schedule may change due to business needs and may include evening and weekend hours


• May be required to be on-call in cooperation with other management staff


• Frequent lifting, stretching, and other physical exertion may be required


• May be required to transport individuals utilizing your own vehicle or company provided vehicles


• May be required to lift or move 25+ pounds


• May assist with wheelchair transfer of non-ambulatory individuals


• May be exposed to various medical conditions and communicable diseases

Why Community Options?

• Competitive Insurance Benefits (Medical, Dental, Vision)


• Paid Holidays—Including a Birthday Holiday


• Generous PTO


• Employee Incentive & Discount Programs


• 403b Retirement Plan


• Incredible career growth opportunities

Send resume to: [email protected]

Community Options is an Equal Opportunity Employer M/F/D/V