Job Description - Residential Program Manager



Remote Status: On-Site

Now Hiring: Residential Program Manager – IDD / Human Services Required

Location: Washington County, MD

Pay: Starting at $50,000/year

Schedule: Monday–Friday, core hours 8:00 AM–5:00 PM, with participation in an on-call rotation

Position Type: Full-Time


This Is Not a General Management Role


This position requires direct experience supporting individuals with intellectual and developmental disabilities (IDD) and prior leadership experience in a human services setting.


If your background is not in IDD or human services, this role will not be a match.


What You’ll Do:



  • Oversee operations of 4–6 residential homes

  • Supervise, coach, and support a team of 30–40 Direct Support Professionals (DSPs)

  • Promote a positive, inclusive, and accountable team culture

  • Ensure individuals receive quality, person-centered care in the home and community

  • Communicate with families, guardians, and interdisciplinary team members

  • Monitor documentation, compliance, and program performance


Requirements:



  • Required: Associate’s degree; Bachelor’s in Human Services preferred

  • Required: 1+ year of direct experience supporting individuals with intellectual and developmental disabilities (IDD)

  • Required: 1+ year of supervisory or management experience in an IDD or human services setting

  • Preferred: Experience mentoring, coaching, or developing staff

  • 21+ years old

  • Valid U.S. driver’s license held for at least 2 years with a good driving record (not including permit time)

  • Ability to lift/transfer up to 50 pounds

  • Must pass a reading and math assessment and meet all pre-employment requirements, including a background check, drug screen, and physical exam


Benefits & Perks:



  • Health, dental & supplemental insurance (shared cost)

  • Company-paid life insurance & short-term disability

  • 403(b) retirement plan with company match

  • Paid Time Off + 7 paid holidays

  • Professional development & growth opportunities

  • Casual dress code, employee appreciation events


FLS Certification Bonus Program:


Front Line Supervisors are eligible to earn a $1,500 certification bonus within their first year.


Apply Today


Lead a team, support individuals, and make a direct impact every day in a role built for experienced IDD professionals.


#HP




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