Residential Reentry Shift Staff - On-Call

Come join our life-changing team building hope, resilience and well-being as Residential Reentry Shift Staff!

Shift Details: On-Call – scheduled for shift pick up 2 weeks per month

Compensation: $19.80/hr + a $5.09/hr health and wellness benefit

• Eligible for shift differential:




• 2^nd Shift Coverage - $.50/hr


• 3^rd Shift Coverage - $1.00/hr

Location: 2825 East Lake Street, Minneapolis, MN 55406

About the job:

Correctional duties involve the supervision, custody, treatment, and training of residents. Duties are performed under the supervision of the Residential Reentry Staff Manager and in accordance with Bureau of Prisons, Department of Corrections, and Volunteers of America operational procedures.  

Essentials:

• Builds and maintains rapport with residents.


• Defuses and controls disruptive behavior by verbal interventions.


• Uses verbal and listening skills to determine potential resident problems, such as suicide risk, intoxication, drug usage, assaultive behavior, etc.


• Informs and explains RRC rules to residents.


• Communicates information regarding security, safety and operations through the chain of command.


• Monitors residents and visitors, watching closely for unusual behavior, improper conduct or signs of conflict.


• Supervises periods of recreational activity.


• Searches residents, by pat method, to detect and confiscate contraband or unapproved items.


• Searches resident living quarters, recreational areas, visiting areas and other areas in buildings or on the grounds for contraband and unapproved items.


• Searches the perimeter of an area by making checks on foot, to ensure there are no security breaches or contraband


• Communicates with other staff and Case Manager to inform about resident behaviors, incidents and/or to request assistance.


• Coordinates facility head counts to confirm total population.


• Checks IDs to ensure only authorized persons enter or leave facility.


• Processes new admissions and discharges.


• Responds to emergency situations according to facility procedures, such as medical, fire, security, etc.


• Writes narrative reports describing events that have happened, such as confidential reports, incident reports, disciplinary reports, special observation reports, etc.


• Reads and writes short notes in a log book as a means of passing information about daily events from one shift to another, such as inventory logs, post logs, narrative logs, etc.


• Uses portable two-way radio.

Job Highlights:

• 403(b) Retirement Plan


• Employee Assistance Program


• Quality training, continuing career education and leadership programs


• Earned Safe and Sick Time 

Required Qualifications: 

• Applicants must have a high school diploma or GED certificate and two years full time work experience, military service or college training.


• Applicants must be able to safely and efficiently perform essential job functions. Physical demands include, but are not limited to, hearing for conversations and surveillance, vision for constant observation, continuous walking of facility, standing for long periods, gripping with hands and fingers, and speaking clearly and audibly.


• Applicants will be subject to criminal and motor vehicle records checks. Adverse background data may be grounds for immediate disqualification. All information obtained in this process will remain confidential to the extent required by law.


• Any falsification of application information may result in immediate disqualification from further employment consideration. Falsification discovered after appointment may result in immediate termination from employment.

About Us:

Our Lake Street site is part of Volunteers of America MN/WI which serves as an affiliate of the Volunteers of America parent organization. 

Volunteers of America Minnesota is a nonprofit health and human services organization that annually serves more than 25,000 children, adolescents and their families, older adults, students, persons with disabilities and special needs, and adults completing incarceration. Since 1896, we have helped people gain self-reliance, dignity, and hope.

Take pride in helping others and join us today!

At VOA, we celebrate sharing, encouraging and embracing diversity. Equal employment opportunities are available to all without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, parental status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law. We believe that blending individual strengths and unique personal differences nurtures and supports our organizations’ shared commitment to our mission and creates an inclusive and diverse environment where everyone feels valued and has the opportunity to do their personal best.