Residential Repair Technical Specialist

Overview

We are seeking a skilled and reliable Residential Repair Technical Specialist to join our team. This role involves diagnosing roofing issues, performing high-quality repairs, and ensuring customer satisfaction through safe and efficient workmanship. The ideal candidate has hands-on roofing experience, attention to detail, and a commitment to delivering excellent service.

Responsibilities

• Inspect, diagnose, and repair roof leaks, storm damage, and other roofing issues.


• Perform shingle, tile, metal, and flat roof repairs as needed.


• Flash and counter flash a chimney (sheet metal stepped counter flashing)


• Vinyl siding and soffit repairs


• EPDM/TPO/modified bitumen repairs


• Safely use hand tools, power tools, ladders, and roofing equipment.


• Conduct preventative maintenance and minor installations when required.


• Ensure all work complies with safety standards, building codes, and company guidelines.


• Provide accurate assessments and explain repair needs to customers.


• Maintain a clean and organized work area, both on-site and in company vehicles.


• Document work performed, including before-and-after photos and repair notes.


• Assist with emergency repair calls as needed.

Qualifications

• Previous roofing repair or roofing installation experience required (5+ years preferred).


• Knowledge of various roofing systems (asphalt shingles, tile, metal, flat/low slope).


• Siding installation experience


• Ability to work at heights and in varying weather conditions.


• Strong problem-solving skills and attention to detail.


• Valid driver’s license and reliable transportation.


• Physical ability to lift heavy materials and perform manual labor daily.


• Excellent communication and customer service skills.

Preferred Skills

• OSHA safety certification or willingness to obtain.


• Experience with insurance claim repair documentation.


• Familiarity with modern roofing tools and repair techniques.

Benefits

• Competitive hourly pay + overtime opportunities.


• Company paid Health, dental, and vision insurance.


• Paid time off and holidays.


• Ongoing training and career advancement opportunities.


• Supportive team environment.