Resort Housekeeping Manager

Company: Vertex Premier Hotel Services
Location: Orlando, FL
Property Type: Timeshare Resort – Approximately 100 Units
Salary: $65,000 annually

Job Overview

Vertex Premier Hotel Services is seeking an experienced Resort Housekeeping Manager to oversee housekeeping operations at a 100-unit timeshare resort in Orlando, Florida.

The ideal candidate is a hands-on hospitality leader who can effectively manage daily housekeeping operations, maintain high cleanliness standards, lead and develop the housekeeping team, and build a strong working relationship with resort management. This position requires someone who is organized, responsive, and comfortable being actively involved in day-to-day operations.

Key Responsibilities

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  Oversee all daily housekeeping operations for approximately 100 timeshare units.

  
  


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  Lead, schedule, coach, and support housekeeping supervisors, room attendants, house attendants, and other housekeeping team members.

  
  


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  Ensure guest units and assigned public areas consistently meet resort and company cleanliness standards.

  
  


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  Conduct regular inspections and follow up promptly on deficiencies.

  
  


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  Coordinate daily staffing and assignments based on occupancy, arrivals, departures, and operational needs.

  
  


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  Monitor productivity, labor usage, attendance, and overall team performance.

  
  


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  Maintain appropriate inventory levels for linens, guest supplies, cleaning products, and housekeeping equipment.

  
  


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  Partner closely with resort leadership to address operational needs, guest concerns, and service opportunities.

  
  


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  Respond quickly and professionally to housekeeping-related guest or client concerns.

  
  


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  Train new employees and provide ongoing coaching and development to the housekeeping team.

  
  


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  Ensure compliance with company policies, safety procedures, and applicable health and workplace regulations.

  
  


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  Maintain accurate operational records, schedules, inspection documentation, and other required reporting.

  
  


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  Support recruiting, onboarding, and retention efforts for the housekeeping department.

  
  


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  Promote a positive, accountable, and team-oriented work environment.

  
  

Qualifications

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  Previous housekeeping management experience in a hotel, resort, timeshare, or similar hospitality environment required.

  
  


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  Strong leadership and team-management skills.

  
  


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  Hands-on management style with the ability to work effectively in a fast-paced operation.

  
  


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  Strong organizational, communication, and problem-solving skills.

  
  


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  Ability to manage staffing, scheduling, quality control, and daily operational priorities.

  
  


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  Strong attention to detail and commitment to maintaining high cleanliness standards.

  
  


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  Ability to work a flexible schedule based on resort needs, including weekends and holidays as required.

  
  


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  Bilingual English/Spanish is a plus.

  
  

Compensation & Benefits

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  $65,000 annual salary

  
  


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  Medical insurance

  
  


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  Dental insurance

  
  


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  401(k)

  
  


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  Unlimited PTO

  
  


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  Opportunities for professional growth within Vertex Premier Hotel Services

  
  

Vertex Premier Hotel Services is an E-Verify employer.