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Restaurant Care Specialist (Housekeeping & Facilities)

Job Description - Restaurant Care Specialist (Housekeeping & Facilities)

Restaurant Care Specialist (Housekeeping & Facilities)

Hours: 11:00 AM – 7:00 PM

Position Summary

The Restaurant Care Specialist ensures our restaurant remains exceptionally clean, stocked, organized, and guest-ready throughout the day. This role plays a critical part in creating an environment that reflects Chick-fil-A's commitment to excellence by maintaining cleanliness, supporting operations, and completing daily maintenance and deep cleaning tasks.

Primary Responsibilities

Restaurant Cleanliness

  • Maintain spotless dining room floors throughout the day
  • Sweep, mop, and spot clean high-traffic areas as needed
  • Keep entrances and guest walkways clean and welcoming
  • Clean glass doors, windows, and high-touch surfaces regularly
  • Empty trash receptacles before they become full

Restroom Excellence

  • Clean and sanitize restrooms on a regular schedule
  • Restock paper towels, toilet paper, soap, and other supplies
  • Ensure restrooms remain guest-ready at all times

Beverage Preparation

  • Prepare fresh lemonade according to Chick-fil-A standards
  • Monitor lemonade inventory throughout the day
  • Maintain beverage preparation area cleanliness

Stocking & Organization

  • Restock sauces, condiments, napkins, straws, utensils, and beverage station supplies
  • Refill guest-facing condiment stations
  • Assist with organizing storage areas when needed

Exterior Appearance

  • Patrol parking lot, sidewalks, and landscaping throughout the day
  • Remove trash and debris from outside areas
  • Keep entrance areas clean and inviting

Deep Cleaning

  • Complete assigned daily and weekly deep cleaning projects
  • Clean walls, baseboards, vents, equipment exteriors, and other detailed areas
  • Assist with seasonal cleaning and special projects

Daily Expectations

  • Maintain a sense of urgency while working independently.
  • Identify cleaning needs before they become guest concerns.
  • Take ownership of the restaurant's appearance.
  • Communicate supply needs before inventory runs low.
  • Be flexible and assist where needed while keeping restaurant cleanliness as the top priority.

Requirements

  • Must be able to provide a valid photo ID and work eligibility documentation

Success Looks Like

A successful Restaurant Care Specialist ensures:

  • Guests consistently experience a clean, welcoming restaurant.
  • Restrooms are always stocked and spotless.
  • Floors remain clean throughout the day.
  • Lemonade is always fresh and available.
  • Condiment stations are fully stocked.
  • Exterior areas remain free of litter.
  • Deep cleaning projects are completed on schedule
  • Team members can focus on serving guests because the restaurant environment is consistently cared for.

Bilingual (English/Spanish) applicants are encouraged to apply. Spanish-speaking team members and leaders are part of our team.


Work schedule

  • Day shift
  • 8 hour shift

Supplemental pay

  • Other

Benefits

  • Flexible schedule
  • Paid time off
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • 401(k)
  • Referral program
  • Employee discount
  • Paid training
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