Restaurant Host (Admiral's Steak & Seafood)

Job Summary:

Responsible for seating the guests in a timely fashion, ensuring an even distribution of guests for each serve, answering the phone, greeting guests as they arrive or stop by with questions. 

Available Shift:

• Swing shift- 3:00PM-11:00PM

Supervisory Responsibilities:

• No Supervisory responsibilities 

Duties/Responsibilities:

• Answers phones, the phone should not ring more than three times.


• Greets all guests and bids guest farewells and thanks them for choosing Crossings Cafe.


• Shows the guest, at a comfortable pace WITH them, to their table.


• Gives a quality assurance, for example “Enjoy your dinner.”


• Introduces server when seating guest.


• Follows company standards of hospitality by making eye contact with every guest, smiling and offering a warm and friendly greeting with the proper verbiage: “Good morning, afternoon, or evening, thank you, ma’am or sir, may I?”


• Informs the server of special requests, celebrations or time constraints, using approved methods.


• Follows approved check transfer policy.


• Performs opening and closing procedures as defined.


• Provides the kitchen and management with a breakdown of large parties throughout the meal period as necessary.


• Performs any mailing, posting, mailing list, and projects given them by the manager on duty as time permits.


• Pays particular attention to all tables which will be seated, making sure that the table is properly set before seating.


• Ensures that all menus and wine lists are in good shape, wiped and presentable to the guest.  Posting daily floor plans.


• Stocking supplies (i.e.: matches, business cards, toothpicks, etc.)


• Adheres to proper sanitation procedures.


• Maintains cleanliness, stocking, sale and appearance of retail items and restaurant entrance.


• Ability to work flexible shifts and days of the week, including holidays.


• All other duties as assigned

Minimum Education and Experience Requirements:

• High School diploma or equivalent

Knowledge, Skills, and Abilities:

• Excellent verbal communication skills.


• Excellent interpersonal and communication skills and the ability to work effectively with all levels of the organization.


• Demonstrates the ability to establish credibility and rapport with operating leaders.

Certifications, Licenses, and/or Registrations:

• Gaming license/registration as required by jurisdiction(s).


• Ability to obtain a food handlers card.

Physical Requirements:

• Must be able to work while standing for hours at a time.


• Must be able to lift up to 15 pounds at times. 


• Ability to work in an environment with moderate to loud noise, bright lights, smoke, and dust.